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I would highly recommend this company. They are professional and take care of the customer. They worked with me at every step.
We had a wonderful design experience with David McCuen. He was personable and knowledgeable about the products, services and process. He worked with us to come up with a design that fit our lifestyle and our budget.
The way that they manage their projects is stressful and unprofessional. It was very hard for me to get in touch with the project manager and salesman and when I finally did, they did not address my concerns. Our finished product was also not what we had ordered which was frustrating.
The project exceeded our expectations and we are very happy with our pool!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Articles Center as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys