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They are very knowledgeable and willing to talk about any other company. They are very thorough and friendly and the quality is excellent. We are very pleased with the product. They do an excellent job.
I have used WES to address several energy related problems/issues in the past and their consistent responses led me to them directly this time.
I was told by the crew that came to do my template to build up the countertops 1/4â€. I spent two hours doing this for the install. A different person came out to install my countertops and said that it needed to be built up 1â€â€ and he already planned on doing it. I wasted two hours of my ti... more
Job was not completed per contract, Chimney was not rebuilt to correct height, if I had not caught it I would have been over charged thousands, rescheduled the job 4 or 5 times before they started, did not complete cleaning for weeks, had to call them several times a week to get someone out to clean... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Aqualine Plumbing, Electrical & Heating as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys