I am happy with it.
Good guys. Did a great job..
They did a great job
I would recommend them if they really needed it.
The sales team gave us false expectations.
I think it was overpriced especially with the time it took. I would get more estimates next time.
The crew that came out to my home with Alpha Foundations was professional, they did a great job on my project. I was rather pleased as my home is hard to maneuver and they were able to make it work.
They are extremely professional.
I am likely to recommend Alpha Foundations to a friend.
They exceeded all my expectation for foundation correction.
This last team that came to our property (I think you guys have been out 5 times now) was the best qualified. They "refined" most of the problems left from previous years. You do stand behind your service. I still have 2 areas of bumps in the drive way and I am calling around to find a company that can grind it down. I do believe your company should have that ability.....
Prompt, courteous service.
They were very nice and good workers. They did a good job.
Alpha Foundations was great ! I have no complaints.
I did refer this company to three different people and subcontractors.
Everything was great!
An excellent company, but the sales representative lied to us as to the company’s ability to correct a leaning wall problem. Our objective was to have the wall pushed back into its original position. Because Alpha quickly recognized their mistake and adjusted the final job cost, we would recommend them to others.
Phone call to Alpha Foundations was returned very quickly and an appointment set. Conrad came to my home measured my deck and gave and printed my quote. I was also sent by email a financial application for financing.
Nick was great in explaining all the repairs that were being done. When you spend this kind of money you have questions about the work being done. Chris was also always there when we needed answers. It was a long process for him. The outbreak of the virus stopped us moving forward. He was very patient. He assured us if we have any issues with our foundation repair Alpha will take care of it.
Make sure you read the contract beforehand because we had issues. We were unsatisfied with the guy who came out to do the estimate because he told us things that weren't included with the contract. But the crew did a good job.
They provide high quality work.
I don't remember getting a specific layout of the plan. There were a couple doors that needed to shut when they got finished, and they still don't close. I was under the impression some different work was gone to be done. My expectations and what happen were a little off. They need to be a little more clear and precise demonstration on what was going to be done. It would've been more beneficial for me.
The gentleman who did the estimate was great. The crew who did the repairs were on time, communicated well & did great work.
They did a good job. They were friendly, upfront, very outgoing, and did a great job. I was happy with what they did.
They are very professional, easy to deal with, and they got the job done.
They did the job quickly and found that I needed more joists. They left and got the materials. Those guys are very professional. Alpha has these amazing people. They are all 10-star employees and were excellent workers. Sometimes when you have construction people you feel uneasy, but these were great guys. I commend Alpha for hiring such great people, good people. I have nothing bad to say. They let me look at what was done too at the end. I am 71 years old and I felt comfortable to go under my house. The guys explained and showed me what they did. All the guys were waiting for me to come out and applauded me for going under. The only thing I hated was the price, but that was the situation. They were actually lower than the first guy I had to come out to look at the foundation. It was actually a better price.
The men who did the work were excellent, they did everything and were thorough. The problem is the surface of the foundation is very rough. Uncomfortable to be barefooted on it.
There were a lot of issues, but the people were phenomenal. They made the experience amazing when they resolved the issues. I don't want to speak negatively, but I had a very difficult time in some aspects.
Efficient workers and diligent and worked with everyone here. Very pleasant to work with.
We were very pleased with the crew's promptness and their quality of work. It was Kenny's crew of three and they were great to work with. They came out a couple of days after the initial work to do a little additional raising of the deck in two places.
Quick and easy, from start to finish took about a week. The lift piers were an excellent quality system.
I am not likely to recommend them to a friend. They came out to my house and told me I needed material pumped under my foundation. I paid them $4500 but they ended up calling me outside saying they cracked my garage floor. They had another guy come out that said they pumped too much material under the floor and it imploded and cracked my new foundation.
They were quick and efficient.
The job was done as promised and the communication was excellent.
We recently had three floating floors treated to stabilize movement. There were concerns regarding holes drilled for the work. The folks from Alpha had a various materials and colors to match the floors. The process was straight forward the floors were raised and have remained stable. The work was clean and neat and preformed in a professional manner.
Joshua Griffin was awesome! He worked very hard to get his team schedule out to our location in a very short time period.
They were all very nice.
Already left a google review.
They were very professional and answered any questions I had. They even came back to clean up our area for a second time.
The team I dealt with throughout the process was probably the most professional and attentive group I have worked with in the past 20 years. Taylor and Ben were extremely attentive to ensuring my job was completed to my satisfaction. I would recommend this group of people to anyone. Well done!
I liked them because I liked what they did to my house, the only thing I didn't like was the timing. I did like how they showed me what they did under my home with pictures.
I Filled out a previous survey. All responses were 5 out of 10. Alpha is great.
It wasn't exactly what I thought it was going to be.
There were multiple fiascos involved, the salesperson was informative but when the installation crew showed up they informed me that they could not do the install as the salesperson said. They said it was impossible so they had to readjust and find someone else that could do the project like we originally agreed upon.
My floor does not look any different than before they did it.
They are professional and they were understanding.
Eric promptly responded and explained the problem completely. He didn’t attempt to oversell me. I was so confident in what he told me I did not bother calling any other company for a quote. The work was then carried out exactly as he described and in a timely fashion. The repair was very expensive and I hate that part, but I am satisfied with my choice and that the repair was done correctly.
Very professional and did what they said they would do
The salesperson was very knowledgeable, he answered all of my questions and gave me all the answers I needed.
The crew was great but the salesperson kind of misled us a lot on what was going to happen. I would suggest getting quotes from different people.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alpha Foundations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys