About this company
Alan Smith Pools
Alan Smith Pool Plastering, Inc. has been a swimming pool contractor, and an active member of the Orange County community, for over 44 years. As a Southern California pool specialist, we have completed tens of thousands of renovation and new construction projects over the years for homeowners, developers, builders, and landscape architects. In addition to the renovation and new construction of pools, in late 2007 we launched a new division of the company devoted to backyard renovation. We can now provide you with the same quality and management oversight for your entire backyard design and landscaping project that built our reputation. Show more
Alan Smith Pool Plastering, Inc. has been a swimming pool contractor, and an active member of the Orange County community, for over 44 years. As a Southern California pool specialist, we have completed tens of thousands of renovation and new construction projects over the years for homeowners, developers, builders, and landscape architects. In addition to the renovation and new construction of pools, in late 2007 we launched a new division of the company devoted to backyard renovation. We can now provide you with the same quality and management oversight for your entire backyard design and landscaping project that built our reputation.
Our experienced staff will own your project from start to finish. We are fully licensed and insured, and do not use any undocumented laborers. We provide only professional people, workmanship, and equipment on all projects. We are so confident in the quality of our work that we offer the best warranties in the industry.
When performing work, we will have crew supervisors present at all times. The experience of our employees is unparalleled in the industry, with a majority of our staff employed for over five (5) years, and many over ten (10) years and a handful over 20 years! We are committed to maintaining a clean work site throughout an entire project, not just upon completion.
Alan Smith Pools offers the latest in material technology; including glass, pebble, quartz, and polished swimming pool finishes with top grade inorganic pigments. These materials, along with our experienced craftsmanship, will insure that you receive the most beautiful and durable surface finish for your pool, spa, and/or fountain available today.
Whether it’s pool replastering, remodeling, resurfacing, decking, or installing a new built-in barbecue and fireplace, you can trust our team of professionals from the initial consultation to the final product results. Please do not hesitate to give our team a call if you have any questions. We invite you to visit our company showroom located at 227 West Carleton Avenue, in the city of Orange, to view the various options that you have regarding your renovation project. Our team would welcome the opportunity to visit your home and personally discuss your project in detail. Hide
Types of work
GuildQuality surveys
Badges
Photos 6
Reviews 404
Of 429 respondents, 404 left a reviewRecent reviews
Sophia F.
I have never been so impressed with a contractor. They came i,n and A to Z knew what they were doing. They set up and never had a problem. The guys were super nice. I was impressed and happy with the overall product at the end. I could not recommend them more. They exceeded my expectations for our pool.
Additional comments
Value
Value - They were a little on the higher end, but it was all worth it.
Recognized Excellence
Recognized Excellence - The salesperson, Chris Dimitrijevic, was very thorough, gave us an estimate on site, answered all our questions, and was fantastic. The project manager, John Palmieri, was always thorough, asking how it was going, showing up after every step of prep, and making sure everyone was taken care of. He was exceptional as well.
Areas For Improvement
Areas For Improvement - None, they exceeded my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - They met and exceeded all of my expectations.
Additional Comments
Additional Comments - My husband and I are overall satisfied with everything. Like I said, we have been having a lot of construction in our home, and this was part of it, and everything was a headache with the other construction companies, but they came in and everything was perfect. We were really happy and impressed.
Review
Additional comments
Recognized Excellence
Recognized Excellence - CJ Aragon was clear in communicating and helpful in identifying the right approach.
Jim D.
They showed up on time, did a great job and left with a clean work area.
Henry F.
This project was for repair for something that was repaired two years ago by another contractor. Alan Smith Pools took the time to understand the underlying problem and formulating a plan. The job was done efficiently and with a team of the same workers every day and they were good with keeping me updated on regular basis.
Additional comments
Recognized Excellence
Recognized Excellence - Julia from initial meet, Oscar/Mike for formulating the repair and Tim/Plasido/Alex for being a good team working on site
Areas For Improvement
Areas For Improvement - all good. no complaints.
Chris P.
Additional comments
Recognized Excellence
Recognized Excellence - Everybody from the sales rep to the installer were very professional.
Brian R.
Additional comments
Types of work
Types of work - Alan Smith Pools did a fabulous job replastering & tiling our pool. They weren’t the cheapest, but they were worth it. They were very professional, clean, polite, great at their jobs and kept us informed along the way.
Recognized Excellence
Recognized Excellence - We were very pleased with the service that we received from our Salesman Jason, the Tile boss Oscar and especially our Project Manager Ron who made sure everything was done correctly and to our satisfaction.
Tina C.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone was great
Areas Of Satisfaction
Areas Of Satisfaction - All areas
Rick C.
Dependable, prompt, excellent quality workmanship. I could not be more pleased!!
Additional comments
Communication
Communication - I loved the four warning text what time they were gonna be there. They always showed up on time.
Paul E.
Still in the process of rectifying.
David S.
Alan Smith Pools did a fantastic job repairing our pool (Crack in bottom of pool). Did hydroblasting for plaster removal, brought split drains up to code, new skinner and pebble finishes. All workers were reliable, professional and did a top.notch job on clean up. Good communication and follow up. Highly recommend.
Dan W.
Additional comments
Types of work
Types of work - Patch where equipment was removed, rust spots, removal of calcium
Areas Of Satisfaction
Areas Of Satisfaction - Pool looks good when completed
Gil L.
Additional comments
Recognized Excellence
Recognized Excellence - My project manager was Robert and he communicated well. The entire team from Demo to tile, plaster, masonry were great.
Brian C.
Great crew and workmanship. Work was done with skill and crew was able to answer any questions.
Additional comments
Quality Of Materials
Quality Of Materials - Good materials
Quality Of Workmanship
Quality Of Workmanship - Excellent workmanship
Professional & Organized
Professional & Organized - Excellent crew and organization
Schedule
Schedule - Very close to schedule. No issues.
Value
Value - On higher end but worth the workmanship and professionalism
Areas Of Satisfaction
Areas Of Satisfaction - Workmanship and crew
Ron G.
The Leads in each section from Salvatore in Set up, to Angel in Demo, to Humberto in Plaster, Ben in Mastic, and Danny/Luis in Chemical set up were all great in their areas
Additional comments
Types of work
Types of work - Replanted with Quartz, micro seal and tile trim
Clean
Clean - Each group cleaned the site at the end of the day
Communication
Communication - On site each crew was very good in letting me know what they were doing and the next step
Quality Of Workmanship
Quality Of Workmanship - All of the crews from Demo, replanted, tile laying, plumbing with heater removal and filter set up, to new mastic and sweeping and chemical set up were all skilled in their areas
Recognized Excellence
Recognized Excellence - All mentioned above and the plumber who I can't remember his name. All very personable and talented
Terry R.
Additional comments
Recognized Excellence
Recognized Excellence - Tim Ledbetter did an excellent job as superintendent.
Areas For Improvement
Areas For Improvement - None. Great job
Areas Of Satisfaction
Areas Of Satisfaction - The entire job.
Mark B.
Additional comments
Recognized Excellence
Recognized Excellence - Chris Dimitrijevic, Ron Papp, Oscar
Areas Of Satisfaction
Areas Of Satisfaction - Excellent communication all the way through. The process felt like a true partnership. I appreciate that they took the time to explain everything to me.
Additional Comments
Additional Comments - We would definitely recommend Alan Smith Pools for your remodeling
Maryam S.
Very fast, clean and professional.
Tony L.
Additional comments
Recognized Excellence
Recognized Excellence - Great communication with John
Additional Comments
Additional Comments - I would definitely recommend Alan Smith Pools to others. Very professional and great communication!
Steve R.
Alan Smith Pools had resurfaced and remodeled our plaster pool with microfusion and had done a fabulous job in 2019. Some tiles had fallen off due to a crack behind them. They were able to repair the crack and replace the tiles. I would highly recommend this company for the quality of their work. They were very professional in every way!
Additional comments
Types of work
Types of work - Tiles needed to be replaced as they were falling off and the crack was repaired behind them that was causing them to fall off.
Quality Of Materials
Quality Of Materials - They wrrr able to order the same tile that had been used in 2019
Quality Of Workmanship
Quality Of Workmanship - Very happy with the workmanship!
Areas Of Satisfaction
Areas Of Satisfaction - Very good repairman! He explained everything that he needed to do.
Dale K.
Additional comments
Types of work
Types of work - I had my pool replastered.
Recognized Excellence
Recognized Excellence - I would like to recognize the original salesperson for his exceptional service. He was great and one of the big reasons I decided to go with Alan Smith Pools. The Project Manager was helpful. The workers were very responsive and helpful. There are a few communication issues they can improve on.
Areas Of Satisfaction
Areas Of Satisfaction - Everything in terms of the quality and work itself exceeded my expectations. They were always courteous, professional, timely, and kept the job site clean. They were very organized with the work. They did a great job with the cleanup. I would recommend Alan Smith Pools to anyone.
Additional Comments
Additional Comments - I will definitely recommend the company to anyone needing work on their pool and spa. I'm very happy with everyone who worked on the project.
Review
Additional comments
Types of work
Types of work - They did pebble tub and tile work, and a resurfacing of the pool.
Recognized Excellence
Recognized Excellence - I would like to recognize CJ.
Areas For Improvement
Areas For Improvement - No area fell short of expectations.
Areas Of Satisfaction
Areas Of Satisfaction - They met or exceeded expectations in timing, urgency, design, and advice.
Raffi K.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone involved.
Areas Of Satisfaction
Areas Of Satisfaction - All areas from start to finish.
Additional Comments
Additional Comments - Highly recommend Alan Smith for any and all pool concerns. From start to finish, nothing but professional!
Rhys B.
Additional comments
Communication
Communication - Staff was very helpful and responded to questions
Quality Of Workmanship
Quality Of Workmanship - It’s too early to know the answer to this question.
Professional & Organized
Professional & Organized - It was a pleasure doing business with this organization.
Recognized Excellence
Recognized Excellence - All were exceptional.
Review
The price Alan Smith Pools quoted us was significantly lower than the final price; It seems they should have known all the things we needed before the project took place.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - We're not disappointed with the pool. We like the way it looks, and we're pleased with the product.
Shelly H.
Additional comments
Recognized Excellence
Recognized Excellence - Cj was amazing
GuildQuality
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