Great customer service. The had all of the knowledge to do the job very quickly and professionally.
They got the job done right and it looks pretty good.
Would recommend AW Home improvement to anyone. They do excellent work.
They did a wonderful job, and it looks really, really nice.
They did a great job, were very personable, and cleaned up great! I have no complaints at all.
Very happy with our experience and would use them again!
They all did a great job.
Very happy with Adam and his workers, friendly and easy to work with. Always on the job when they said they would be, even working weekends after being rained out a few days. Finished the job early and at a fair price, even after we added two extra projects on to the job.
Adam was fantastic! Informative, easy to contact, an all around positive person to work with. We had severe weather for several days prior to my scheduled install and Adam kept me informed of the sliding date. When an issue was discovered with the install (a gas line safety valve was sawed off), Adam responded quickly, took pictures, corrected the problem, and I'm sure educated his crew. (He looked livid! - I'm sure that mistake will not be repeated!)
Adam Wagner himself. He takes pride in his work and it shows.
AW Home Improvement completed a deck in the backyard. Overall, they did an excellent job. They do excellent work.
From the owner to the employees, everyone provided high quality workmanship. I would like to recognize everyone who worked on our project for their exceptional service.
The quality of the work, the workmanship and the design exceeded my expectations.
I have recommended him several times.
The scheduling, they were able to get me in quicker than planned.
Adam is very professional, yet also cordial and friendly.
Adam and his crew were extremely nice, punctual and answered all of my questions.
Adam Wagner was super nice and exceptional. For the siding, the payment was through refinancing and Adam worked with our bank for our payment. They had to come to inspect it once the work was completed. And he helped us with that as well.
The thing about the banking wasn't expected, because a lot of people need the check.
Family owned business that you speak with Adam directly, and he takes care of the project
They did a great job!
Adam has been wonderful.
We felt their pricing was very fair.
My son referred me to Adam.
Adam was exceptional.
Their customer service and communciation were excellent.
They delivered top notch service at a reasonable price.
Overall we had an average experience with Home Town Restyling for our Sun Room project. They were expensive so we were expecting top-notch service and a great product. Here's where they fell short:1) Communication wasn't great. They started over a month later than we were originally told, and we... more
Chad went over and above to make sure all of his measurements were correct. We had difficulty finding a craftsman who would take responsibility for them and who would actually install the finished product, so Chad made the hour long drive to meet and coordinate with him. Our home was built in 1866... more
We were very happy with the service, quality and timing. We are pleased with Chad and Jim for their professionalism and quality of service.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AW Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys