The siding crew were efficient and very hard working! They always handled our concerns promptly and with a smile. Adam is honest, direct, and willing to go out of his way to satisfy his customers. We loved working with him! It's great having a contractor you can trust.
Great customer service. The had all of the knowledge to do the job very quickly and professionally.
They got the job done right and it looks pretty good.
Would recommend AW Home improvement to anyone. They do excellent work.
They did a wonderful job, and it looks really, really nice.
Additional Comments - They did a great job, were very personable, and cleaned up great! I have no complaints at all.
Very happy with our experience and would use them again!
Recognized Excellence - They all did a great job.
Additional Comments - Very happy with Adam and his workers, friendly and easy to work with. Always on the job when they said they would be, even working weekends after being rained out a few days. Finished the job early and at a fair price, even after we added two extra projects on to the job.
Adam was fantastic! Informative, easy to contact, an all around positive person to work with. We had severe weather for several days prior to my scheduled install and Adam kept me informed of the sliding date. When an issue was discovered with the install (a gas line safety valve was sawed off), Adam responded quickly, took pictures, corrected the problem, and I'm sure educated his crew. (He looked livid! - I'm sure that mistake will not be repeated!)
Recognized Excellence - Adam Wagner himself. He takes pride in his work and it shows.
Additional Comments - Thanks Adam!
AW Home Improvement completed a deck in the backyard. Overall, they did an excellent job. They do excellent work.
Recognized Excellence - From the owner to the employees, everyone provided high quality workmanship. I would like to recognize everyone who worked on our project for their exceptional service.
Areas Of Satisfaction - The quality of the work, the workmanship and the design exceeded my expectations.
I have recommended him several times.
Areas Of Satisfaction - The scheduling, they were able to get me in quicker than planned.
Additional Comments - Adam is very professional, yet also cordial and friendly.
Adam and his crew were extremely nice, punctual and answered all of my questions.
Recognized Excellence - Adam Wagner was super nice and exceptional. For the siding, the payment was through refinancing and Adam worked with our bank for our payment. They had to come to inspect it once the work was completed. And he helped us with that as well.
Areas Of Satisfaction - The thing about the banking wasn't expected, because a lot of people need the check.
Sales Knowledge - Family owned business that you speak with Adam directly, and he takes care of the project
They did a great job!
Recognized Excellence - Adam has been wonderful.
Areas Of Satisfaction - We felt their pricing was very fair.
Additional Comments - My son referred me to Adam.
Recognized Excellence - Adam was exceptional.
Areas Of Satisfaction - Their customer service and communciation were excellent.
The salesperson was very friendly and made you feel very comfortable (like your neighbor). The only thing is that he promised delivery of an incentive but that never happened once the sale was made. However, we are totally happy with the project.
We are thrilled with the design. The whole experience exceeded our expectations. We can't wait to remodel and actually implement the design!
Every room in my house looks amazing because of Tyler and his team. I was impressed with the professionalism and work ethic.
They were easy to work with, friendly, and very professional.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AW Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys