Carlos was excellent, his knowledge and assistance was perfect.He worked efficiently and was very courteous.

Garrett from 1-800 Water Damage was through and kept me informed at every stage of the process. He made working with our insurance easy. I hope to never have water damage again, but if I do, I know who I'll call.

1-800 WATER DAMAGE mitigated water damage due to a frozen water pipe in my crawlspace. The job was done well.

The equipment was failing, and it added more damage. It took seven weeks to dry out my house.

Fast and efficient. They protected the space and cleaned it well when the project was finished. Great communication.

This contractor did not complete the mold remediation. He over charged $10,000 for mold remediation yet I failed mold clearance test. They refused to complete the job even if I paid him extra money to complete. They pulled out all the equipment and deserted the job. Ron Wilder told me to hire another contractor to finish what they left. I Found out they did leave mold and other problems by subsequent contractors. Hence failure on mold clearance test. My condo was mostly water damage not mold. I have to pay out of pocket for mold left behind by 1-800 left after they deserted the job after they got to my policy limit of $10,000 of my Insurance claim.

They were attentive, responded quickly and were good at communicating.

I really appreciated them. They came right out, and were very good and professional.

Fast and efficient service! Very professional, timely, friendly and did an excellent job.

1-800 Water Damage did a very thorough job with cleaning the mold in the bathroom & kitchen. However, the communication was not the best when it came to scheduling the machine readings of the mold level. I didn't know when they were coming to the house most days, which then delayed the process as well. Also, the team had to come back out a second time to clean the mold because it wasn't done correctly and failed the mold test.

They did a great job.

They skipped an entire room, in the center of the affected area.

The person that was most helpful and got me through the whole thing was Tracy.

Ron was my contact from 1-800 Water Damage of North Fulton, and he was always very responsive.

During a unexpected winter storm I had a water pipe burst in my house as fid many other people. Once they had enough fans and dehumidifiers to take care of the problem they came right over and got everything set up quickly.

1-800 Water Damage were professional, on time, and considered of my concerns and needs. They worked in a timely manner.

They did a good job at finding all the moisture and showing us how bad it was. It was appreciated that a rep came out to explain the process with us as well, so we felt like they were being upfront. The only thing I wish they would have done is finish up some of the demo. A little was left afterward but overall was satisfied with all they did.

They were nice to me and did what they were supposed to do. I just didn't like my stuff so far from home.

I was glad they were able to make it out on a Saturday evening before a 3-day holiday weekend to start water remediation.

Everyone that came to do work was prompt and communicated very well. They always kept me updated and made sure that I was happy with the job that was done.

Performed very thorough job. Employees knowledgeable, patient and easy to work with. All appointment times kept as scheduled.

They missed moisture/damage in areas that we repeatedly asked them to check.

Trevor and Trey were top notch and informative. They know their stuff and made this stressful process so much easier for us. Always responsive, courteous, kind, and understanding!

They were quick, courteous, and easy to work with.

Keep up the good work. They were great.