I would recommend P.J. Fitzpatrick to a friend.

I like their services and the professionalism of the people they sent to the job, but the only thing I find dislikable about them is their sales tactics that leans toward predatory type activities.

We are very pleased and happy. Would highly recommend. Everything looks wonderful.

If zero were an option, that would be chosen. I've told people to stay away from P.J. Fitzpatrick. I had a horrible experience with this company from the very beginning. They had a sales representative who came to the house and seemed to know about the product. I specifically told him I don't like being led along with false promises. He misinformed us about the process on three instances, regarding financing, scheduling, and the type of work to be done. It took a lot longer than it was supposed to, even to get somebody out here to put the roof on. They do multiple construction and home improvement projects. We were told it would be a two-week turnaround, but it ended up taking about two months to get them out here. The salesperson was very deceiving about that. I will say, the inspector tried everything within his power to make me happy with the circumstance, but there wasn't much he could do. The salesperson said they had a full team already in the area, and that the price was so high because they kept qualified staff on to do the work. However, I found out they had to sub out the work to what seemed like day laborers who probably don't even work for the company. Their boss ended up at the house, and he was not a P.J. Fitzpatrick employee. They have multiple people you're supposed to talk to throughout the process. The inspector was amicable, but the project manager, who was supposed to schedule the work, did not call us once to do the scheduling. I had to constantly call and text the inspector to get any sort of communication about this project because the woman, who was our project manager, was supposed to be communicating this to us. She never once reached out. Another thing is that the salesperson put in our order that they were going to cover a certain vent and install a vent. However, the project manager didn't relay that information to the laborers. I told the roof inspector about it both times he came to the house before the installation date. On the day of service, when they were halfway done with everything, I brought it up again. They played dumb and said it was not in the notes. It absolutely was in the notes. They had to run to the hardware store to get the appropriate vents for the bathroom fan. When we got up in the attic the next day, they had barely taped on the tubing, which was like a flex duct. It ran from the bathroom fan to the vent that was supposed to go out of the roof, but they didn't use a round-to-square adapter. We originally called because we had water stains and peeling paint in one of the rooms in our house. We thought we had a roof leak. When the inspector came, he said it's not necessarily a roof leak; it's the flex duct installed incorrectly. Knowing that was the whole reason we called them in the first place, the installers still didn't attach the flex duct to the vent to get the steam out of the bathroom and out of the roof. They just left one piece of tape on it, and it wasn't going around it; it was taped like you stick a Post-it note to a computer screen, flapping around. They left with the original problem still being an issue. The inspector came back, and he fixed it a couple of days later. He attached the adapter so it fit properly. They also broke the lights on the front of the house. They were replaced because the inspector was really, really trying to make up for everything I was dissatisfied with.

The salesperson is not honest about what will be done. The people who came to do the work, did something completely different from what the salesperson talked about.