They are very personable. They do what they say. The quality of the work was consistent. They do what they say. We keep coming back to them for years. We are satisfied customers.
They did a good job, and the process went smoothly.
I have used them three times and about to contact for another job.
Did not clean site very well after finishing work.
The technician did a great job on my gutters. They needed cleaning, including downspouts, and he also resealed as required. I’m very happy with the outcome, especially when it rains!
Phillips excels at roofing, painting and gutter installations. Your fence staining was also top notch. I'd give an A rating on all of those.
Communication to coordinate all the phases of construction fell a bit short. I'd rate a B- there.
Where Phillips fell short was yard cleanup. I picked up over 100 nails, staples and screws after your crew did 3 magnetic roller passes. One of the nails went all the way thru my shoe! I spent hours combing my yard and each time I would find at least a dozen new nails that your magnetic roller missed.
The work is high quality. However, I've had it with the constant spam requesting a review of the work before any work has actually been done.
I have used them twice, and I have been happy both times.
We are very pleased with the work Phillips did. We have had two room pained by them and all team members were great. When we had a question it was answered and explained to our satisfaction. If we have any projects in the future we will definitely call Phillips Home Improvements.
This is the third time they put a roof on. The first two times were seamless. This time, there were a lot of issues. I had a 25-year-old manager. He wasn't there that much. There were a lot of things that shouldn't have happened. I gave them an eight because of that. His wife also had a baby during it, so it was a little bit on the distracting side for him. I am not blaming him. He did what he could do, but I think they had him stretched way too thin because he was off doing other things when, as I really preferred, he'd be here.
I love a lot about Phillips starting with the salesman who came to make an estimate for the project. He made a very comprehensive list of what would be included on our project and an estimate based on that list. There was no wondering about whether or not something would be included in the work, it was all in black and white. The salesman was cordial but not pushy. He gave us a clear assessment of the work that should be done to fix our problem. He explained some in very fine detail as my husband asked for more clarity on a couple items. After signing an agreement to have the work done, we heard from a scheduler who set us up with an appointment. The crew showed on time up on the scheduled day and time along with a supervisor. The supervisor had the same list as I had of the items that had been estimated and we walked through the list, pointing at each item to be sure we were on the same page. While doing the walk through I discovered an extra problem, not on the list, so he simply gave me the price for the addition and with my permission added it to the list. I expressed a few concerns and he also made note of those so that when he returned to look at the finished work with me, he could call those concerns out and make sure they had been addressed satisfactorily. The crew were very professional. They completed everything on the list without a need for me to call out anything left undone. They went beyond expectations when they looked beyond the areas they had to repair (this was partially a roof project) to see if there was anything else that might cause a problem later. To complete their very professional job, everything was left very clean. We will definitely call on Phillips Home Improvement for the next project.
Philips Home Improvements did an exceptional job on our roof repair. They were very professional and very timely in the work that they did.
They did a great job. They were clean, efficient, on time, and did a beautiful job. Everyone was very good. They cleaned up great.
They provided great service, showed up on time, and did a great job keeping the worksite clean.
I am likely to recommend Phillips Home Improvement to a friend because Daniel was phenomenal. He exhibited great customer service, he was very willing to answer all of my questions, and he was available when I needed to ask additional questions at a later date.
This is the third time we have used them. They have always done quality work and are very professional.
They did have quality work, but their customer service was not on par with what I would expect.
I will most certainly recommend Phillips Home Improvemennts to family and friends and retain them for future service.
Absolutely! They did a fantastic job on everything. I fully intend to use them for future projects and refer them to everyone I know!
Service was of good quality, good price, and very efficient. Good communication.
They process is good, from time I got the quote to someone coming in. They set the expectations very well. The workers when they finished the job were happy, but when I pointed out some issues they did not take it well and their attitude changed.
I already posted a review.
I already recommended them to 2 others and they are using their services.
Always do good work. On time. Careful with our belongings. Easy to reach and schedule. Work is always checked by a supervisor.
Over priced