Post installation communication.

Hard sell & very little product options

The contractor went beyond the contract. For example, when they put the shower walls against the flooring, they noticed that they were nail pops. They spaklered the nail pops and the walls in the entire bathroom ceiling!

Yes, but not at this time.

The completion of the tub installment and the individual who performed the services. Matt, was very detailed with showing us each step process from start to finish, which was very helpful for our better understanding of what was going on. His workmanship was excellent and his Customer Service skills were outstanding.

Long Home delivered on what they promised!

I was very happy with the crew,the first thing they did was to make sure the floors were covered, and everything that had to be covered was covered. I don’t think the guys ever took a break from the timing got here till the time they left.

The shower looks good. But as I start cleaning I notice chips on my tile floor, a long deep cracked flies and my toilet is also cracked. None of these were brought to my attention and now I understand too bad so sad your company won't fix

As we overall like the result, the steps to get there were painful we would warn anyone that the installation process may not go as planned, especially when the person that took everything apart was not there for the reinstallation. And when he did show back up, some items were removed and reinstalled to correct installation issues.

work finished one day and well done.

Went with what I could afford

Contractor was polite, friendly, also the quality work. They also left the work area spotless.

Instillation was very professional and the contractor was very professional.

Long Home did a great job on our bathroom. The team was knowledgeable and did the project expeditiously. We would highly recommend Long Home.

Did an ok job

For 18k, too many variables. Need more detailed contract explaining that you are only giving a face-lift and not remodeling

I like the idea of dealing with a long established company. I also like that they arrived on time and the pre-installation coordination was great!

The entire experience was great!

Pleased with new shower

Took weeks to fix a simple problem. But the rest of the work was good. The crew was polite and cleaned up after themselves. Price was good. Would recommend!

I’m waiting for your representative to call me back since Wednesday. I let David know that I am not satisfied with my new shower install. Material seems very cheap and outdated. There is only 1 large shower head and no hand held shower hose ( making it difficult to wash feet and hair, difficulty controlling water temperature), Vanity is cheap and faucet outdated, looks nothing like sample salesman showed! I’m not satisfied!! The floor squeaks, new floor was put on top of old floor without removing old tiles!!

The installers were here at 8am , as promised. They proceded to cover the stairs and areas where they might walk.
They started working and finished around 5pm. The job was done to my satisfaction and the cleanup was fantastic.

They are knowledgeable and easy to work with

The whole project from start to finish and the quality of the workmanship was second to none it beat my expectations above and beyond . I made the right choice by going with Long home. Thank you for this beautiful shower installation.

Staff was respectful, knowledgeable & neat.