Contractor were very respectful and when financing they were very helpful and when Wolfgang when he came to initiate the project was the best he knew what we wanted and explained everything

I liked the two young men that did our shower. They worked tirelessly from the minute they arrived until the minute they left without a break that I ever saw. I made lunch for them and insisted they take a few minutes to relax and eat. They really didn’t want to stop and eat but I said, my house, my rules! They were appreciative and respectful. Don’t loose the Long Home, they are a testament to what makes your company great!

A bit on the high side as far as money. But you get what you paided for. And I'm happy with the end result.

My remodel experience with Long Home from the very beginning was professional yet comfortable and personable. Customer satisfaction was evident throughout the process and after. The quality and craftsmanship by my installer was above expectations and it was evident he takes great pride in his work. Both installers were exceptional and did an amazing job!

The delay in installation date was concerning. Wish I had been called when it was known there would be a delay.

A week ago, Long Home converted a tub to a walk-in shower for my 91 yr old mother who has dementia.

Your sales call was too “used car sales pitch”.

There are some areas that need fixing and the company keeps rescheduling the repair

The communication with Jerry P was fantastic.

The initial visit with sales staff was very easy since we had an idea of what we needed to do.

The consultation as well as the installation was good. I would recommend.

If anyone I know is going to do a project I will be recommending Long Home to them

They were on time and very thorough. Communicated as the job was being done and when they ran into issues with wiring found behind the tub wall which had to be related in order to complete the installation. Very considerate and open for communication as soon as the work was corrected and came back within the week.

Was told one thing during sales pitch but something totally different was delivered and I was asked to pay an additional cost to fix and/or replace the problem.

I liked the quick
Responses from Jacob the project manager on my concerns . But you really should disclose the permit and inspection process that delays the install. And not tell customers it’s only 2-3 days. That was the most frustrating part of this.

very professional. quick install. good quality

The absolute best

Am very upset that I didn't have Long Home install this walk in shower years ago. This new shower enables me to stay in my home without worry of a fall or mishap. Great skill and professional work by the crew that completed the work in one day. Couldn't believe the cleanup, like they weren't even here. Next time I need someone for work on my home, Long Home will be my first call.

I would definitely recommend to family and friends.

Get comp quotes from other companies so you have piece of mind you are not overpaying.

Excellent project managers!

I had to repaint my shower ceiling.

Good communication throughout the process.

I feel that the job once completed was overpriced There isn't anything special about the materials used that would warrant the cost. The labor would be the biggest expense.

If someone needs to I will refer them