The friendly installer did a fantastic job and cleaned up his mess before he left. Highly recommend Long Home .
I ordered a certain color for my shower and I wanted a hose plus I wanted a folding seat. I got none of that! I emailed my sales representative about the color & the other problems in plenty of time to change them off the contract. But when they came to put my shower in NOTHING was changed. I emailed my representative and told him what happened & told him I wanted to be compensated for his mistake. He told me to go ahead and let them put it in and he would see what he could do. But then after 11 days he emailed me back and said that nothing could be done!! I am not too satisfied with the service I received!!
The worker were very nice and accommodating. They were very meticulous.
I would recommend Long Home to anyone.
They got it done in one day I’m satisfied so far
the quality and timilness of the service and true professionalism
Great job, I had my sister call you. She is now waiting for the job to star
They were on time, cleaned up after they done. Answered all
Professional and thorough
I chose this rating because the initial price quote was exceptionally high. The only reason we continued working with long home is because of the reasonable price that was renegotiated.
I interviewed 3 tub to shower renovators. Long Home won. I was satisfied with the work and I have done bath renovations myself so I knew what to expect.
The process from the sales team to completion of the installation was on time and as promised and very smooth and efficient and I felt, overall, everyone did an excellent job, and my new roof looks great and works great! I recently had fencing replaced on my property, and Long Fence did such an impressive job, I asked if they did roofing, which led me to my Long Home roof project 9 months later.
Poor Communication:
1. Regarding order review
2. Project process
3. Financing
4. Vacation offer
Installation and quality exceptional.
I was given a shower wall I did not want!!!
Erik & Robert were very polite and professional during the installation of my bathrooms.
See comments below.
Long Homes made our walk in shower install very easy. They cleaned up wirk areas and our shower is beautiful.
Very happy with thete service and the workers were very knowledgeable on working on roof
The installers were good, on time, and finished the job. The only problem I had was the tarp they laid on top of my carpet was dirty and it left a dark spot on one of the areas. I told the manager I did not care if someone came to clean it, but the guys should make sure to use something that is clean.
I had a negative sales experience. I had a better experience when they reached out for quality assurance and they rectified the situation.
The sales rep. Was AWESOME! No pressure just honest. He also went above and beyond to get us as many discounts as possible.
From the initial meeting with Wolfgang, with him offering more discounts, and going the extra step to get them. The work ethic and professionalism of the installers.
I was told this would occur in one day. It took two. I was originally offered a color for the grout. After placing my down payment I was told it wasn’t available. I was told I would be given a handheld adapter as a “bonus”. It never came. Only tease for the two stars is that it does work although not what I was told I would get for what I paid.
Fantastic all the knowledgeable and caring employees that I talked to.Great company and wonderful workmanship.
I felt abandoned after my shower was removed! Three weeks-3 weeks- I had to muttle thru a nightmare with no guidance or help. I felt like I had hired a scam artist and I was going to be stuck with a shell of a shower! And out an initial $500!! 😢😳🤬😢😭 It cost me so much in my health response!