Since 1945, Long Quality Products have been the most trusted name in the home improvement industry. Family-owned for decades, Long Fence & Home remains an industry leader, serving the Maryland, Virginia and Washington, DC communities with high quality products and excellent client service. We offer energy efficient replacement windows, roofing, siding and doors, providing high-end yet affordable solutions for homeowners in MD, DC and Northern VA. Improve your home. Improve your life. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (8724)
Kitchen remodel (5279)
Bathroom remodel (5208)
Basement remodel (1)
Custom home (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Long Fence and Home relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Long Fence and Home in Washington, DC; Silver Spring, MD; Alexandria, VA; Baltimore, MD; Upper Marlboro, MD; Bowie, MD; Woodbridge, VA; Clinton, MD; Gaithersburg, MD; Fairfax, VA; and 718 other cities in Virginia, Maryland, West Virginia, District of Columbia, Pennsylvania, and 2 other states.
In this report, Long Fence and Home has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 6,484 out of 11,548 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
Long Fence and Home surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Long Fence and Home customer, and if Long Fence and Home completed work for you after June of 2011 but you haven't yet received a survey, please let us know.
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