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Long Roofing

The LONG name has been trusted by homeowners throughout the Mid-Atlantic region for over 70 years. Long Roofing® is now branching out across the nation, bringing SELECT ShingleMaster™-certified roofing and roof replacement services to homes from New England to the Carolinas.

GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2017, 2018
Feedback Milestone
20 Consecutive Great Reviews
2019 - See more

Window & door replacement (18190)

Siding (18137)

Roofers (18049)

Kitchen remodeling (5279)

Projects

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All project locations are approximate

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Showing 1-16 of 30

Help Wanted

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Full-time employee
Beltsville, MD
Roof Repair, Asphalt Shingle Roofing and All types of roofing installation and repair {{skill.name}}, 
Updated: Jul 26, 2018

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • Angie's List
  • Building Performance Institute
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm

More about Long Roofing

As a GuildQuality Guildmember, Long Roofing relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Long Roofing in Washington, DC; Silver Spring, MD; Alexandria, VA; Baltimore, MD; Upper Marlboro, MD; Bowie, MD; Woodbridge, VA; Clinton, MD; Hyattsville, MD; Temple Hills, MD; and 1157 other cities in Virginia, Maryland, West Virginia, Massachusetts, North Carolina, and 7 other states.

In this report, Long Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 9,509 out of 16,913 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.

Long Roofing surveys all of their customers with the following exceptions:

  • Punchout processing lasting greater than three months

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Long Roofing customer, if your project doesn't match the above exceptions, and if Long Roofing completed work for you after June of 2011 but you haven't yet received a survey, please let us know.

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