Started on time and finished quality installation in one day.

I feel the project manager should have been here more and not just on the phone.

I had an amazing experience. Everyone did everything they were supposed to do. They were on time and it came beautifully.

Mislead and had to argue for a resolution. Sales manager Richard was not listening only saying what he felt.

Very efficent and knowledgeable workers, they knew the plumbing in the house and connected everything perfectedly. They left the area very clean. They answered all my questions as best they could.

Yes the installers were great guys

The experience we had during our bathroom fix was excellent. The Long Home representatives came into our house with the utmost respect. They placed cloth down everywhere they would be walking. Ensured we were updated the entire time. Cleaned up all mess and vaccummed at the end. The work looks absolutely amazing. I would recommend this company againt.

They did a fantastic job in my bathroom.. I love it..The workers were great and very professional.. Out standing job...

Feeling taken advantage of

The installers were excellent and completed the job in one day. They did a pretty decent job of cleaning up after themselves. The completed job was beautiful.

Workmanship

Excellent installation team.

Excellent product experience from initial consult through installation

Long Home truly exceed my expectations. The crew was very professional and got the tub to walk in shower completed in about 6 hours. The finished project is just beautiful. They took time to explain the shower head features. I had no clean up to do after they left, everything was spotless. Thank you for a job well done.

Professional crew in every phase of our roofing job from start to finish. Very disciplined, hard working, respectful, and courteous. Our finished product is nice to look at and has an excellent workmanship and quality warranty to back it up. Even our estimate and initial visit was informative and straight forward with a great product orientation. Happy with the whole Long experience and want to pass it forward.
Regards; Leo C

Great experience with all staff.

How they explained everything

Too expensive. Overpriced

The sales representative Amanda was very pleasant. She knew the product and company really well. She was not pushy,rude or inpatient.
The installers were great also. Both were named Mike. They worked well together and knew the product. And was very helpful when it came to where to place everything in the shower.

It took forever and I had to hire a plumber to come and replace dryer vent with rigid after your plumber cut it. No one at Long Home was capable of doing it. Matt assured me he would split the cost with me. He has yet to return my calls.

Your installer was rude and combative. Tracked dirt back and forth, never covered his boots.

They arrived on time. They worked efficiently. They cleaned up. They were very polite.

Fantastic service and willing to work with us.

Good explanations of process, expertise in installation, efficient, courteous

The entire process was seamless and transparent. I’m a very satisfied customer.

Staff was friendly and accommodating!! Everyone was very quick and efficient! I would highly recommend this company to anyone!