Since 1989, Kent Homes has specialized in building homes for active adults in well-established communities and on your lot in Coastal North Carolina. We offer innovative home designs built at affordable prices with the highest of standards. Combining this with our very customer focused organization insures a home and homebuilding process that results in rave reviews from our clients. This is what makes Kent Homes a “Smarter Way to a Luxury Home”! More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Kent Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Kent Homes in Leland, NC; St. James, NC; Wilmington, NC; Southport, NC; St James, NC; New Bern, NC; Bolivia, NC; Charlotte, NC; Epping, NH; Jacksonville, NC; and 40 other cities in Virginia, North Carolina, Connecticut, Illinois, Pennsylvania, and 10 other states.
In this report, Kent Homes has published a summary of the customer feedback they've received since they joined GuildQuality in February 2007. In that time, 811 out of 959 customers (85%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
Kent Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Kent Homes customer, and if Kent Homes completed work for you after February of 2007 but you haven't yet received a survey, please let us know.
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