Julian & Sons is a small family business specializing in fine custom woodworking. The firm is nestled in the foothills of the Ozark Mountains in north central Arkansas. In 1985, Tom Julian made the transition from general contracting to the pursuit of his lifelong love for fine cabinetry and woodworking. Tom had followed his father’s footsteps as a builder. After watching and learning from their father, Tom’s own sons have followed his footsteps and joined him as master cabinetmakers. With Tom’s background as a general contractor, and with his artistic vision, enriched by extensive travel, they have been able to take their work beyond just cabinet making. They design and build complete environments, from the custom furniture grade cabinetry to the finished architectural milling and woodwork. The work is then personally delivered, installed and finished with hand-rubbed, Danish oils. Their projects have taken them throughout the continental United States, Puerto Rico, the Hawaiian Islands, and Africa.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (74)
Kitchen remodel (73)
Kitchen cabinetry (19)
Design build remodel (17)
Entry doors (17)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Julian and Sons relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Julian and Sons in Midland, TX; Bakersfield, CA; Little Rock, AR; Odessa, TX; Houston, TX; Napa, CA; Franklin, TN; Prescott Valley, AZ; New York, NY; Cozad, NE; and 78 other cities in Connecticut, Michigan, Virginia, Arkansas, Texas, and 27 other states and provinces.
In this report, Julian and Sons has published a summary of the customer feedback they've received since they joined GuildQuality in September 2013. In that time, 68 out of 119 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
If you are a Julian and Sons customer, and if Julian and Sons completed work for you after September of 2013 but you haven't yet received a survey, please let us know.
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