Founded in 2002 by Jim Burbank, JCB Urban is committed to building homes with quality craftsmanship, distinctive design and classic architectural details. For over fourteen years, we've been finding creative housing solutions to complement existing communities. From dense urban projects in Uptown Charlotte, to small town neighborhood development in Davidson, NC, JCB Urban is a leader in smart growth and sustainable residential development.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, JCB Urban Co. Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of JCB Urban Co. Inc. in Charlotte, NC; Davidson, NC; and City Of Industry, NC.
In this report, JCB Urban Co. Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in March 2018. In that time, 29 out of 48 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
If you are a JCB Urban Co. Inc. customer, and if JCB Urban Co. Inc. completed work for you after March of 2018 but you haven't yet received a survey, please let us know.
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