Ivey Residential started as a collaboration between Jake, Mark and Matt Ivey. Jake started building homes in the CSRA (Central Savannah River Area) in 1984. Over the years, he built close to a thousand homes and prided himself on the amount of repeat business he received, as well as the referrals that continue to flow our way from satisfied homeowners. Jake received his civil engineering degree from Georgia Tech and, prior to entering the home building industry, served as Columbia County engineer. In 2003 his company, J.W. Ivey & Associates, was named the Columbia County Small Business of the Year by the Chamber of Commerce. He was honored with Builder of the Year awards on numerous occasions, most recently in 2008, and was two-time president of the Metro Augusta Homebuilders Association. Jake built each home with a foundation of professional pride and unparalleled quality. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Ivey Residential relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ivey Residential in Grovetown, GA; Evans, GA; Aiken, SC; Hephzibah, GA; Appling, GA; N. Augusta, SC; Martinez, GA; N.augusta, SC; Lincolnton, GA; Edgefield, SC; and 1 other city in Georgia.
In this report, Ivey Residential has published a summary of the customer feedback they've received since they joined GuildQuality in August 2007. In that time, 895 out of 1,149 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Ivey Residential surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Ivey Residential customer, and if Ivey Residential completed work for you after August of 2007 but you haven't yet received a survey, please let us know.
Ivey Residential is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Ivey Residential must survey all of their customers.
If you are a recent customer of Ivey Residential and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Ivey Residential's application.
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