GF Sprague provides full exterior restoration, roofing, gutter, chimney, and replacement window services in the Greater Boston area. We’re experienced and skilled in guiding a homeowner through options to meet their needs, or to the professional buyers who know exactly what they want. GF Sprague is fully licensed, insured and certified. We work with individual homeowners, condo associations, and a wide range of institutions including houses of worship, private schools, colleges, public properties, and commercial owners/property managers. Trusted by thousands of your neighbors since 1969, our team would love the opportunity to earn yours!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Gutter installation (1412)
Window & door replacement (1402)
Commercial roof (1398)
Roof repair (205)
Chimneys & fireplaces (44)
Storm damage restoration (21)
Gutter protection (11)
Water damage & mold remediation (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, G.F. Sprague & Company, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of G.F. Sprague & Company, Inc. in Newton, MA; Needham, MA; Brookline, MA; Wellesley Hills, MA; Wellesley, MA; Newton Center, MA; Cambridge, MA; Chestnut Hill, MA; Belmont, MA; Weston, MA; and 75 other cities in Massachusetts.
In this report, G.F. Sprague & Company, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2013. In that time, 695 out of 1,442 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2020.
If you are a G.F. Sprague & Company, Inc. customer, and if G.F. Sprague & Company, Inc. completed work for you after January of 2013 but you haven't yet received a survey, please let us know.
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