At Franzoso Contracting, we stand behind our mission of total and complete customer satisfaction. We pride ourselves on having the highest quality products. Many of our products are exclusive to Franzoso Contracting. Each order placed with us is considered a top priority. Each of our employees has a precise and defined responsibility, which leads them to be extremely goal oriented and focused on each task at hand. The management team, as well as our highly trained and knowledgeable sales team is here to serve you, our customer. Our installation teams are company trained and are simply the best. They strive to provide perfection, right down to the smallest detail. When a customer chooses Franzoso Contracting for their roofing repair, seamless gutters, replacement windows, doors, siding, or deck work, they can be assured that they will receive the best the industry has to offer in the Westchester and Putnam county NY area, Fairfield County, CT.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Deck building & maintenance (2376)
Window & door replacement (2084)
Owens Corning (251)
Gutter installation (6)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Franzoso Contracting relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Franzoso Contracting in Ossining, NY; Yonkers, NY; Yorktown Heights, NY; Peekskill, NY; Cortlandt Manor, NY; White Plains, NY; Croton On Hudson, NY; Briarcliff Manor, NY; Mahopac, NY; Scarsdale, NY; and 156 other cities in New York, Connecticut and California.
In this report, Franzoso Contracting has published a summary of the customer feedback they've received since they joined GuildQuality in April 2010. In that time, 1,505 out of 2,400 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
If you are a Franzoso Contracting customer, and if Franzoso Contracting completed work for you after April of 2010 but you haven't yet received a survey, please let us know.
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