For over 16 years, Finished Basements Plus has been a locally owned family business focusing solely on basement finishing and remodeling. Our years of experience have given us the knowledge to become the experts in our field. We are your one stop shop for basement finishing! Our goal is to provide professional basement finishing services with the best customer service in the industry. We make this possible with our People, Products & Processes.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Basement remodeling (596)
Bathroom remodeling (2)
Kitchen remodeling (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Finished Basements Plus relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Finished Basements Plus in Canton, MI; Novi, MI; Northville, MI; Troy, MI; South Lyon, MI; Ann Arbor, MI; Royal Oak, MI; Plymouth, MI; Howell, MI; Livonia, MI; and 102 other cities in Michigan and Georgia.
In this report, Finished Basements Plus has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 400 out of 617 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2020.
If you are a Finished Basements Plus customer, and if Finished Basements Plus completed work for you after February of 2013 but you haven't yet received a survey, please let us know.
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