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Elite Remodeling Group

112 ratings
415 W. Golf Rd. Suite 55, Arlington Heights, IL 60005(847) 705-9600
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About this company

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Elite Remodeling Group

Elite Remodeling Group is one of Chicagoland’s premier home remodelers. Since 1993, we have been the company that residents of Northern Illinois and beyond have turned to for high-quality products, competitive prices, and exceptional service. From home windows and siding to entry doors, roofing, and attic insulation, Elite Remodeling Group offers a range of different products. Whatever the size of your home remodeling budget, we will ensure that you get the absolute most value for your money. Unlike other remodelers, we place special emphasis on advanced training and utilizing the latest technology to provide maximum insight. This allows us to truly understand our customers’ needs, be responsive to their input, questions, and concerns throughout the entire remodeling process. Elite Remodeling Group has an A+ rating from the Better Business Bureau and uses nothing but durable, long-lasting products. With eZone home windows, Dynasty roofing, and more, Elite Remodeling Group provides a number of top-quality home remodeling solutions. More

GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2019
Feedback Milestone
5 Consecutive Great Reviews
2020 - See more

Types of work

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Window & door replacement (215)

Roofers (183)

Siding (178)

Basement remodeling (89)

Projects

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All project locations are approximate

Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Grayslake, IL on Jan 20, 2020
High quality finish on windows, thrilled with exterior presentation, and the crew that installed did so extremely efficiently and quickly in spite of a very cold day.

Comment on "Area Of Satisfaction"

West Bend, WI on Jan 03, 2020
Every time I look at the windows, I think, "That is a great window and I am so glad I got the old ones replaced."
Elite Remodeling Group

Review by

I got my new windows from ERG because I was impressed with the quality of their product. My new windows look great and work really well, the ERG staff was very helpful and friendly, and the scheduling and installation went very smoothly.

Comment on "Area Of Satisfaction"

Homewood, IL on Jan 01, 2020
The overall quality of the work and professionalism was second to none. Everyone that we engaged with was extremely personable and friendly... just a high level of customer service which led to a great experience.

Comment on "Reason For Choosing Elite"

Lake Villa, IL on Dec 14, 2019
I chose ERG for the price, product, warranty and professionalism
Elite Remodeling Group

Review by

They exceeded my expectations. I love our new sunroom.

Comment

Arlington Heights, IL on Oct 09, 2019
Mike, the project manager, was excellent! He kept us informed on timelines and explained what to expect along the way.
Elite Remodeling Group

Review by

Very professional. Before the job began, the project manager came out to our house to review the work to be done and addressed all of my concerns and questions.
Elite Remodeling Group

Review by

I was satisfied with the consultation and installation.

Comment on "Reason For Choosing Elite"

Brookfield, IL on Sep 17, 2019
I felt they gave good value for the product and I really liked the product.
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Affiliations

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  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500

More about Elite Remodeling Group

As a GuildQuality Guildmember, Elite Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Elite Remodeling Group in Arlington Heights, IL; Grayslake, IL; Rolling Meadows, IL; Palatine, IL; Gurnee, IL; Aurora, IL; Buffalo Grove, IL; Wheaton, IL; Geneva, IL; Chicago, IL; and 111 other cities in Illinois and Wisconsin.

In this report, Elite Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 218 out of 343 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

Elite Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Elite Remodeling Group customer, and if Elite Remodeling Group completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

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