Elite Remodeling Group is one of Chicagoland’s premier home remodelers. Since 1993, we have been the company that residents of Northern Illinois and beyond have turned to for high-quality products, competitive prices, and exceptional service. From home windows and siding to entry doors, roofing, and attic insulation, Elite Remodeling Group offers a range of different products. Whatever the size of your home remodeling budget, we will ensure that you get the absolute most value for your money. Unlike other remodelers, we place special emphasis on advanced training and utilizing the latest technology to provide maximum insight. This allows us to truly understand our customers’ needs, be responsive to their input, questions, and concerns throughout the entire remodeling process. Elite Remodeling Group has an A+ rating from the Better Business Bureau and uses nothing but durable, long-lasting products. With eZone home windows, Dynasty roofing, and more, Elite Remodeling Group provides a number of top-quality home remodeling solutions. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Window & door replacement (209)
Basement remodeling (89)
Kitchen remodeling (86)
Energy efficiency upgrades (40)
Exterior remodel (38)
Bathroom remodeling (36)
Attic ventilation/insulation (12)
Exterior trim (2)
Replacement roof (2)
Exterior upgrades (1)
Seamless gutters (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Elite Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling Group in Arlington Heights, IL; Rolling Meadows, IL; Grayslake, IL; Palatine, IL; Gurnee, IL; Buffalo Grove, IL; Lindenhurst, IL; Aurora, IL; Mundelein, IL; Geneva, IL; and 109 other cities in Illinois and Wisconsin.
In this report, Elite Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 211 out of 336 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
Elite Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Elite Remodeling Group customer, and if Elite Remodeling Group completed work for you after December of 2011 but you haven't yet received a survey, please let us know.
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