Dovetail Group is a full service Design/Build firm now in our 12th year of operation. Our team has over 50 years of industry experience in new construction, renovation and restoration work. We combine excellent design and construction methods with the science of deep energy and GREEN construction techniques to assist our clients in creating healthier and more sustainable living spaces. We enjoy working with clients who understand that combining good design with quality craftsmanship is the best way to achieve great results!
Custom home (5)
Design build remodel (5)
Design services (5)
New home (5)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Dovetail Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Dovetail Group in West Chester, PA; Chadds Ford, PA; Haverford, PA; and Exton, PA.
In this report, Dovetail Group has published a summary of the customer feedback they've received since they joined GuildQuality in September 2017. In that time, 1 out of 5 customers (20%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Dovetail Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Dovetail Group customer, and if Dovetail Group completed work for you after September of 2017 but you haven't yet received a survey, please let us know.
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