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Dovetail Group LLC

12 ratings
990 West Strasburg Rd, West Chester, PA 19382(484) 639-2776
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About this company

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Dovetail Group LLC

Dovetail Group is a full service Design/Build firm now in our 12th year of operation. Our team has over 50 years of industry experience in new construction, renovation and restoration work. We combine excellent design and construction methods with the science of deep energy and GREEN construction techniques to assist our clients in creating healthier and more sustainable living spaces. We enjoy working with clients who understand that combining good design with quality craftsmanship is the best way to achieve great results!

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
2-Year Anniversary
2019 - See more

Types of work

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Custom home (26)

Design build remodel (26)

Interior design & decorating (26)

New home (5)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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With a 70 year old home, Dovetail did an amazing job on refurbishing and renovating just about every aspect of it inside and out.
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They met my highest expectations in all aspects of design, workmanship, and scheduling. As an engineer and architect myself, I liked all of their architectural ideas and I agreed to have them do the project in the manner that they felt best.
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We were most satisfied with their attention to detail, that includes professionalism and communication. They listen. We've worked with contractors before and even though we felt like we were being clear, they fail to follow through. With Dovetail, however anytime we had questions there would be a conversation....
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They did quality work in a timely manner.
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Dovetail Group did a superlative job in everything that they did. It was a pleasure to have the men around the house. They couldn't have been more pleasant. The room they did was terrific and they did it unbelievably quickly.
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Affiliations

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  • GuildQuality
  • NARI - DelChester Chapter
  • NKBA - Mid Atlantic Chapter Member

More about Dovetail Group LLC

As a GuildQuality Guildmember, Dovetail Group LLC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Dovetail Group LLC in West Chester, PA; Newtown Sq, PA; Kennett Sq, PA; Chadds Ford, PA; Haverford, PA; Exton, PA; Glen Mills, PA; Centerville, DE; Malvern, PA; Downingtown, PA; and 4 other cities in Pennsylvania.

In this report, Dovetail Group LLC has published a summary of the customer feedback they've received since they joined GuildQuality in August 2019. In that time, 15 out of 26 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.

Dovetail Group LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Dovetail Group LLC customer, and if Dovetail Group LLC completed work for you after August of 2019 but you haven't yet received a survey, please let us know.

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