At Custom Craft Contractors, we take pride in constructing beautifully finished home environments, large and small that suit our customers’ needs. We partner with customers throughout the construction process, providing unique suggestions and cost-effective solutions to satisfy our customers' demands for exceptional craftsmanship and adherence to schedules and monetary guidelines. Based in Lansdale, PA, our "small business company" serves the residential and light commercial needs of Montgomery and Bucks counties in Southeastern Pennsylvania.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (41)
Bathroom remodel (39)
Basement remodel (9)
Fireplace remodel (1)
Home office remodel (1)
Replacement windows (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Custom Craft Contractors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Custom Craft Contractors in Lansdale, PA; Harleysville, PA; North Wales, PA; Hatfield, PA; Blue Bell, PA; Doylestown, PA; Souderton, PA; Chalfont, PA; Schwenksville, PA; Ambler, PA; and 29 other cities in Pennsylvania and Oregon.
In this report, Custom Craft Contractors has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 113 out of 135 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
Custom Craft Contractors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Custom Craft Contractors customer, and if Custom Craft Contractors completed work for you after November of 2012 but you haven't yet received a survey, please let us know.
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