Overall great job
I am likely to recommend Alure to a friend because they were professional and efficient.
I was very impressed with the quality of these doors.
I love the shower. It is the best thing that I ever did.
NEWPRO was very understanding. They worked with me when I had some major medical stuff come up that put off the construction, but they were very good and very nice!
We recently had our kitchen renovation done by Alure(the 10 day renovation which was more like 13 business days) It is expensive! And at the end when I notified the salesman and manager about a missing inside drawer I received no response
I am likely to recommend NEWPRO to a friend because overall the job was done quickly and without difficulty.
All the windows were done brautifly done on the inside, I am very pleased with tem. The outside I am going to have to hire someone else to redo, they look like hell. The front windows were hammered in with an old piece of the siding, they look terrible!
I am not happy with the windows or the work.
Very bad work by someone who orders materials. I ordered blue but they put in grey.
We would definitely recommend new pro to a friend we love all the work NewPro.has done in our home.best work we,ve.ever had.
The salesperson lied to us from the start, and then he harassed us with calls later. They lied about when the project would be done, and it took them weeks to come back for repair work. They are not true to their word.
They were an amazing and good group of people from start to finish.
We are so impressed with the work, the quality of the work, the quality of the materials, and the installer, Brian. I am sure NEWPRO has many good installers, but Brian was exceptional. He was extraordinary. We can't say enough about how happy we are. We took photographs and sent them to family, friends, and church members.
The installer was extremely professional tidy, neat and clean, but the price was way over extremely expensive
They came when they said they would. They did the work we contracted. They did it well. They made sure that we were very happy before they left each day. It took them a couple of days. They cleaned up after themselves, which is very important to me because this is a new house. I was very impressed with that. They couldn't finish it in one day, so I assumed incorrectly that they would leave it pretty messy. My wife's bathroom was almost spotless. They took all their stuff. They did a very good job.
The NEWPRO workers did an excellent job.
The installer was very professional, kind, courteous, and did a great job.
NEWPRO was very timely. They started the job quickly once the sales presentation was complete. They completed the job quickly and efficiently. NEWPRO did a good job with the scope of work. I would highly recommend NEWPRO.
We got exactly what we contracted for. We are very satisfied.
I had a large second floor window in my home replaced by Newpro.
The installation team was very knowledgeable, thorough, and very clean throughout the whole installation.
After having many different contractors work on my home over the years I felt very comfortable that these guys knew what they were doing, I had some damage going beyond the basic window installation and the workmanship was first rate.
They wore disposable booties when walking through my house, blew out and cleaned my driveway where they were setup, and even raked the mulch bed where they had setup their staging.
My crew consisted of Ron, Paul, and Paulie, all great guys to work with.
I also want to give some kudos to your support representative Heaven, she was courteous and professional all though the scheduling process and updates.
The window is beautiful and my wife and I are very happy with the way it looks and operates.
The job went very smoothly. They did a beautiful job in one day. They were very accommodating. I am very happy, and I would highly recommend NEWPRO.
The people who did the installation did it wonderfully with less mess, speedily, and great professionalism. There is a flaw with the product, however. The drain is smaller than the hole in the pan in which it sits, and dirt will definitely accumulate there. This is an unthinkable flaw.
with all the problems and poor communication by the upper management staff, I had to initiate 90% of the calls and the time it took to get most of the issues resolved, a month plus later after the install I asked for a 10% discount (my vanity countertop was damaged when used as a cutting board during install and they where unable to fix it) and was told that that was a ridiculous and absurd amount to ask for. The final offer was $500. My husband says that they strung it out to wear me down to take what they offered. I hadn't planned on redoing the vanity\sink\toilet yet .and now with the damage to the vanity top I will have to do this sooner than planned. I will never use or recommend this company.
I will not recommend Alure to a friend. After project was completed, I raised a concern to design consultant and project manager. No response from design consultant or upper management, only project manager responded back.