Would have given 5 stars if our project was completed within the day or two it should have been completed in. However, our shower was not completed correctly during the initial visit and it took multiple visits to get everything completed as designed.
They did good work, and they were on time. The price was a little up there, but they did a very good job.
Excellent work and fastidious clean-up along the way.
They overbilled me. I was promised discounts, and they billed my credit card for the whole amount. Also, the job took longer than it was supposed to. They really aren't that good.
I would not recommend using Long Home Products.
I would've given it five stars, but the company is so top-heavy and have so many mouths to feed that they're not the cheapest roofing company around.
My project went as planed without a hitch I highly recommend this team.
This company and their representative knew the product and explained things very well. They lived up to their word and did exactly what was represented.
It was not the best experience for us. Customer service was really lacking, there was a language barrier between us and the installation crew, and crew shingled over our bathroom exhaust fan.
They were very reasonable in pricing. They called with updates. They were all very professional.
I enjoyed working with Long Bath to replace my shower. They did a great job.
Kevin & Riley the in house installers are professional & charismatic. We are pleased with our new shower.
I am overly satisfied with Long Home Products.
They did a nice job but it is overpriced. They said they used in-house people, but the subcontractors showed up with the business name on the truck and had a West Coast shirt on. When I was paying the bill and spoke with the subcontractor he said he could do three baths for the price I paid for one.
The amount of phone calls you guys send out is harassing, you did a great job hiring the Mexicans that you told me weren't going to be like the rest of the companys and they left my roof in tarps and I was shown pictures and explained that that would never happen if I go threw you guys that will only happen if I hire a cheap crew, well guess what you did you hired the exact Mexican crew that I would have hired for less than half of the cost that you charged me. Then there was someone quitting in the middle of my project which happens but you guys picking up the slack of the person who quit was pathetic the communication from that point on was horrible also I got a phone call a week ago, 6 months after the project was completed to tell me I still owed you guys the 1000.00 once the project was completed, your lucky I had the money available when I did because that would have been an even bigger issue, I will never do business with your company again
The total experience was great which was mostly created by Jaime - the worker who installed our shower. As for recommending this work to others, I say yes, as long as you provide skilled workers like Jaime to do the project.
Across the board an outstanding experience
We were very happy!
It was so hard to get in contact with anyone at Long Bath. I had to fill out the form as a new customer in order to have some type of communication. They pride themselves on communication. However, there was none. My project started at the end of January and was completed on May 2nd and I only had my shower remodeled.
I had trouble getting the job going. I am not satisfied with the end product. They dropped the ball in the middle of the job. They said I got lost in the shuffle of a new system. I had my car stuck in the backyard, the dumpster was in the way. It was a mess. I finally insisted, and someone got back to me after I complained. They came and started it and left for a week and then came back. They finished it very sloppy, and my gutters are leaking. I contacted Chris and Tony and left my name and number and explained what was wrong, but no one got back to me.
Too many issues came up. Stressful
They did a wonderful job. The only issue is that I am still picking up nails in my yard.
Overall experience not so good.
Long Home Products was so good. They got everything done in one day. I am so happy with my bathroom. There was a lot of work to do in the bathroom. It is so beautiful now. They did a good job and cleaned up afterward.
Mid-Atlantic Windows did a really nice job with the installation, clean up, and trim work around the windows. The finished project turned out really nice.