Print Share Add feedback

About this company

View all

Window World of Western Massachusetts

Window World of Western Massachusetts is a replacement window company, specializes in replacement windows, doors & vinyl siding in the Westfield, Hampden, Springfield, and Franklin MA surrounding areas.

GuildQuality Member
Since 2019
Feedback Milestone
10 Consecutive Great Reviews

Windows & doors (106)


View all
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
  • GuildQuality

More about Window World of Western Massachusetts

As a GuildQuality Guildmember, Window World of Western Massachusetts relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window World of Western Massachusetts in Westfield, MA; Chicopee, MA; Springfield, MA; Longmeadow, MA; East Longmeadow, MA; Feeding Hills, MA; Holyoke, MA; South Hadley, MA; Easthampton, MA; Southwick, MA; and 26 other cities in Massachusetts and Rhode Island.

In this report, Window World of Western Massachusetts has published a summary of the customer feedback they've received since they joined GuildQuality in January 2019. In that time, 57 out of 106 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2019.

Window World of Western Massachusetts surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window World of Western Massachusetts customer, and if Window World of Western Massachusetts completed work for you after January of 2019 but you haven't yet received a survey, please let us know.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.