About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 25172 surveys sent, 11789 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10952
Of 11789 respondents, 10952 left a review
No rating
Recent reviews
Cathy S.
John L.
Margie Y.
Review in Warren, OH
The service was great.
Response
Window World of PennOhio Thank you for your excellent review of Window World of PennOhio and Window World of Youngstown! We're thrilled that our team, especially Jacob, provided great service and met your expectations. We appreciate your recognition of our salespeople's product knowledge and the efficiency of our employees. We're glad we've been able to address the issues with the window mechanism, and we'll continue to work on improving the quality of our materials. Your feedback is invaluable in helping us enhance our services. We're honored that you're willing to serve as a reference for future customers. Thank you for choosing Window World, and we look forward to serving you again in the future!
Timothy B.
Donna M.
Terry P.
Louis V.
Michael B.
Don L.
Beverly R.
Review in Cuyahoga Falls, OH
Everything worked out fine. The guys that were here were really nice.
Response
Window World of PennOhio Thank you for your wonderful feedback about Window World of PennOhio and Window World of Akron! We're thrilled to hear that everything worked out fine and that our installation crew was really nice. It's great to know that Rockford Estep and our entire team met or exceeded your expectations, demonstrating professionalism and courtesy throughout the process. We truly appreciate your recognition of everyone's exceptional service. Your satisfaction with the quality of workmanship and the cleanliness of the job site is important to us. While you don't have any projects scheduled right now, please remember that we're here for all your future home improvement needs. Thank you for choosing Window World!
Todd S.
Fred H.
Response
Window World of PennOhio Fred H., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that every aspect of your experience met or exceeded your expectations. It's wonderful to hear that you were satisfied with the window quality, installation, and interactions with Rockford Estep. We're particularly pleased that our installation crew impressed you so much that you've requested them for your upcoming order. Your feedback on our professionalism, cleanliness, and effective communication is greatly appreciated. While we respect your decision not to serve as a reference, we hope you'll consider recommending us to friends and family. Thank you for choosing Window World!
Review in Warren, OH
On time. Knowledgeable about the installation. Cleaned up afterwards
Response
Window World of PennOhio Thank you for your outstanding review of Window World of PennOhio and Window World of Youngstown! We're thrilled to hear that our installation team was punctual, knowledgeable, and tidy. It's wonderful that you had such a positive experience with Evan Glancy and our entire staff, from appointment setting to installation. We truly appreciate your recommendation and are grateful for your business. Your satisfaction is our top priority, and we're delighted that we met your expectations at every step. Thank you for choosing Window World for your home improvement needs!
Sabrena C.
Brian K.
Response
Window World of PennOhio Brian K., thank you for your glowing review of Window World of PennOhio! We're thrilled to hear about your positive experience, from the initial appointment with Kristi O'Rourke to the quick and professional installation. It's wonderful that you found our team courteous, knowledgeable, and organized throughout the process. We take pride in our workmanship and cleanliness, so we're delighted you're satisfied with both. Your recommendation means a lot to us. While we respect your decision not to serve as a reference, please remember our referral program if you know anyone who might benefit from our services. Thank you for choosing Window World OV!
Review in Saint Clair Shores, MI
Both of the doors that they installed, about a month ago, had some issues, and I am waiting for another return call to get it fixed.
Response
Window World of PennOhio Thank you for your detailed feedback on your experience with Window World of Detroit. We sincerely apologize for the ongoing issues with your doors and the lack of follow-up. This falls short of our commitment to quality and customer service. I assure you that we take your concerns seriously and will prioritize resolving the door and weather stripping problems promptly. We appreciate your positive comments about our salesperson and installation crew's professionalism. However, we understand that product quality is paramount. We are committed to standing behind our products and making this right. A team member will contact you shortly to address your concerns and schedule the necessary repairs. We value your business and hope to restore your trust in Window World of Detroit.
Patricia W.
Iven B.
Response
Window World of PennOhio Iven B., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that Ethan Elder and our installation crew provided such exceptional service. It's wonderful to hear that every aspect of your experience, from the initial appointment to the final walk-through, exceeded your expectations. We take pride in our professionalism, knowledge, and quality workmanship, and we're glad it showed. Your recommendation means the world to us. Remember, our referral program offers great benefits for sharing your positive experience with friends and family. We look forward to serving you again in the future!
Kathy S.
Robert D.
I love the new door!!! Mark the salesman took into consideration my needs. My dog!!!! She's small and wants to look out the door too!!
The guys who installed it did a wonderful job also. I was pleased with the windows I got years ago so my choice for a new door was WINDOW WORLD!!! Great job and service!
Response
Window World of PennOhio Robert D., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that you love your new door and that Mark took your dog's needs into consideration. It's wonderful to hear that our installation team did a great job and that you've had consistently positive experiences with us over the years. We truly appreciate your willingness to recommend us and serve as a reference. Your satisfaction with every aspect of our service, from the initial appointment to the final walk-through, means the world to us. Thank you for choosing Window World again for your home improvement needs!
Matthew W.
Ken G.
Response
Window World of PennOhio Ken G., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled to hear about your positive experience, especially regarding the quality of installation and our team's professionalism. It's wonderful that Mark Wagner and our installation crew met your expectations. We appreciate your willingness to recommend us and serve as a reference. While you're done with windows and doors for now, please remember we're here for any future home improvement needs. We've noted to inform you about our Referral Program in the future. Thank you for choosing Window World for your home projects!
Jennifer K.
GuildQuality
Feedback report
