About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 25064 surveys sent, 11760 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10923
Of 11760 respondents, 10923 left a review
No rating
Recent reviews
Brian K.
Response
Window World of PennOhio Brian K., thank you for your glowing review of Window World of PennOhio! We're thrilled to hear about your positive experience, from the initial appointment with Kristi O'Rourke to the quick and professional installation. It's wonderful that you found our team courteous, knowledgeable, and organized throughout the process. We take pride in our workmanship and cleanliness, so we're delighted you're satisfied with both. Your recommendation means a lot to us. While we respect your decision not to serve as a reference, please remember our referral program if you know anyone who might benefit from our services. Thank you for choosing Window World OV!
Review in Saint Clair Shores, MI
Both of the doors that they installed, about a month ago, had some issues, and I am waiting for another return call to get it fixed.
Response
Window World of PennOhio Thank you for your detailed feedback on your experience with Window World of Detroit. We sincerely apologize for the ongoing issues with your doors and the lack of follow-up. This falls short of our commitment to quality and customer service. I assure you that we take your concerns seriously and will prioritize resolving the door and weather stripping problems promptly. We appreciate your positive comments about our salesperson and installation crew's professionalism. However, we understand that product quality is paramount. We are committed to standing behind our products and making this right. A team member will contact you shortly to address your concerns and schedule the necessary repairs. We value your business and hope to restore your trust in Window World of Detroit.
Patricia W.
Iven B.
Kathy S.
Robert D.
I love the new door!!! Mark the salesman took into consideration my needs. My dog!!!! She's small and wants to look out the door too!!
The guys who installed it did a wonderful job also. I was pleased with the windows I got years ago so my choice for a new door was WINDOW WORLD!!! Great job and service!
Response
Window World of PennOhio Robert D., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that you love your new door and that Mark took your dog's needs into consideration. It's wonderful to hear that our installation team did a great job and that you've had consistently positive experiences with us over the years. We truly appreciate your willingness to recommend us and serve as a reference. Your satisfaction with every aspect of our service, from the initial appointment to the final walk-through, means the world to us. Thank you for choosing Window World again for your home improvement needs!
Matthew W.
Ken G.
Response
Window World of PennOhio Ken G., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled to hear about your positive experience, especially regarding the quality of installation and our team's professionalism. It's wonderful that Mark Wagner and our installation crew met your expectations. We appreciate your willingness to recommend us and serve as a reference. While you're done with windows and doors for now, please remember we're here for any future home improvement needs. We've noted to inform you about our Referral Program in the future. Thank you for choosing Window World for your home projects!
Jennifer K.
Warren F.
Jim K.
Linda W.
Deon L.
Anthony K.
Felecia T.
Response
Window World of PennOhio Felecia T., thank you for your glowing review of Window World of Detroit! We're thrilled to hear about your excellent experience with us. It's wonderful that Jeff Lowrie and our installation crew provided exceptional service throughout your project. We're particularly pleased that you found our team courteous, professional, and knowledgeable. Your satisfaction with the quality of workmanship and our clean, safe job site is exactly what we strive for. We truly appreciate your willingness to recommend us and hope you'll consider taking advantage of our referral program for future purchases. Thank you for choosing Window World of Detroit!
Stacy W.
Barb F.
Response
Window World of PennOhio Barb F., thank you for your glowing review of Window World of Toledo! We're thrilled that you've consistently had positive experiences with our products and services. Your satisfaction with our professionalism, promptness, and workmanship is truly appreciated. We're glad to hear that Brian and our installation crew have met your expectations. Your trust in us, especially for your rental properties, means a lot. We're grateful for your willingness to be a reference and for considering Window World of PennOhio for future projects. While you don't have any immediate remodeling plans, please remember we're here for all your window, door, siding, garage door, and gutter needs. Thank you for your continued loyalty!
Crystal T.
Response
Window World of PennOhio Crystal T., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that our team exceeded your expectations, especially in scheduling and installation. It's wonderful to hear that Rich Dugan was professional and knowledgeable, and that our installation crew was exceptional. We truly appreciate your willingness to recommend us and serve as a reference. Your satisfaction with every aspect of our service, from the initial appointment to the final walk-through, means the world to us. Thank you for choosing Window World of PennOhio for your window needs. We look forward to serving you again in the future!
Joann D.
Robert H.
Response
Window World of PennOhio Robert H., thank you for your glowing review of Window World of Cleveland! We're thrilled that our team, including Derek Bekeny and our installation crew, provided such exceptional service. Your praise for their efficiency, professionalism, and knowledge is greatly appreciated. We're sorry about the minor drywall crack and commend our crew for their outstanding work in challenging weather conditions. Your satisfaction with the overall quality and cleanliness of the job is wonderful to hear. We're honored by your willingness to recommend us and hope you'll consider Window World of PennOhio for any future home improvement needs. Thank you for choosing us!
Sue H.
Response
Window World of PennOhio Sue H., thank you for your glowing review of Window World of Toledo! We're thrilled that Rick Cavese and our team met your expectations with their knowledge, professionalism, and consideration. It's wonderful to hear that you appreciated our communication throughout the process and the quality of our installation crew. We're glad you found value in our referral program. While we understand you don't have any immediate home remodeling plans, please remember that Window World of PennOhio is here for all your future window, door, siding, garage door, and gutter needs. Your satisfaction is our priority, and we're grateful for your business and recommendation.
Todd W.
Response
Window World of PennOhio Todd W., thank you for your glowing review of Window World of PennOhio and Window World of Cleveland! We're thrilled that our competitive pricing, customization options, and professional service exceeded your expectations. It's wonderful to hear that Brandon Smith and our installation team provided excellent service throughout your project. We appreciate your feedback about shoe removal during installation and will address this with our team to ensure even better service in the future. Your satisfaction is our priority, and we're grateful for your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Rebecca M.
Mark S.
Butch S.
GuildQuality
Feedback report
