About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 22926 surveys sent, 10857 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
98%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10044
Of 10857 respondents, 10044 left a review
No rating
Recent reviews
Brian F.
Response
Window World of PennOhio Brian F., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled that Rick, Greg, and the entire team exceeded your expectations. Your praise for their communication, punctuality, professionalism, and attention to detail is greatly appreciated. It's wonderful to hear that the installation process was smooth, with Greg and his crew maintaining high standards of workmanship and cleanliness. We're particularly pleased that you found Rick's product knowledge and no-pressure approach helpful. Your willingness to recommend us means the world. Thank you for choosing Window World, and we look forward to serving you again in the future!
David J.
Review in Girard, OH
Your Returning calls to me after I complained were ignored and I was not contacted until 8 days later I called and complained.
when you scheduled bid for windows I received 3 calls wanting me to confirm and call in and I did. When I contacted your service call number after problems I was IGNORED. So basically you want your employees to get a quick response but your Customers YOU IGNORE. Why don't you put this in your Tv ad instead of "we treat you like family"
Susan C.
Don R.
Response
Window World of PennOhio Don R., thank you for your glowing review of Window World of PennOhio! We're thrilled that you were satisfied with every step of your experience. It's wonderful to hear that Malcolm Horton provided exceptional service and that you were impressed with the installation, especially how well it matched your interior woodwork. We appreciate your recognition of our fair pricing and excellent workmanship. Your future plans for additional windows are exciting, and we look forward to assisting you again. If you have any questions about our referral program, please don't hesitate to ask. Thank you for choosing Window World of Youngstown and for your willingness to be a reference for us!
Bruce S.
Ruth L.
Matthew R.
Carol D.
Farooq Q.
Response
Window World of PennOhio Farooq Q., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that our team, especially Joe and his colleague, exceeded your expectations with their professionalism and quality work. It's wonderful to hear that you're considering us for future projects like gutters. We appreciate your patience during any delays and are glad we followed through on our commitments. Your recognition of our punctuality, workmanship, and product quality means a lot to us. Andy Hartsough and our entire team are grateful for your continued trust and willingness to recommend us. We look forward to serving you again for any future window or home improvement needs!
Lisa V.
Review in Warren, OH
They do exellent work.
Response
Window World of PennOhio Thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled to hear that our entire team, including Andy, provided excellent service throughout your project. Your satisfaction with our communication, professionalism, and workmanship is greatly appreciated. We're honored by your willingness to recommend us and serve as a reference. We look forward to assisting you with your future gutter system project. Your recognition of our team's excellence motivates us to maintain our high standards. Thank you for choosing Window World for your home improvement needs!
Mitchell C.
Response
Window World of PennOhio Mitchell C., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled to hear that Tony, Robert, and our work crew provided outstanding service. It's wonderful to know they were neat, thorough, and kind. We appreciate your willingness to recommend us and serve as a reference. However, we're concerned about your experience with Steve Yeany. We take salesperson professionalism and knowledge very seriously, and we'd like to address this. Please know we're committed to excellence in all aspects of our service. We value your feedback and will use it to improve our sales process. Thank you for choosing us for your home improvement needs.
William Z.
Nick G.
William B.
Cassandra H.
Margaret M.
Elsaida M.
Kenny A.
Review in Bethel Park, PA
The installers were very efficient, and got their work done quickly. I am very pleased with how well they worked as a team.
Response
Window World of PennOhio Thank you for your glowing review of Window World of PennOhio! We're thrilled to hear that our installation team exceeded your expectations with their efficiency, teamwork, and cleanliness. It's wonderful that you appreciated their friendliness and thorough clean-up, including vacuuming. We're also pleased that Mark provided excellent, personable service during the sales process. Your feedback about the language barrier with some crew members is valuable, and we'll work on improving this aspect. We truly appreciate your business and are grateful for your willingness to recommend Window World of Pittsburgh. Thank you for choosing us for your home improvement needs!
Ed M.
Response
Window World of PennOhio Ed M., thank you for your feedback on your experience with Window World of PennOhio and Window World of Youngstown. We're delighted that you were satisfied with our communication, salesperson professionalism, and installation process. Your positive ratings for our crew's workmanship and cleanliness are greatly appreciated. We understand your perspective on recommending costly purchases and respect your approach. While we're thrilled you're willing to provide referrals, we completely understand your preference not to be a reference. Your honest feedback helps us continue to improve our service. Thank you for choosing us for your window needs.
William H.
Response
Window World of PennOhio William H., thank you for your glowing review of Window World of PennOhio! We're thrilled that our team of three impressed you with their professionalism, efficiency, and cleanliness. It's wonderful to hear that you found the entire process satisfactory, from start to finish. We appreciate your willingness to serve as a reference for Window World of Youngstown. While you mentioned not reaching out to the salesperson, we're glad Ethan Elder and our installation crew met your expectations. Your feedback about the crew's communication, despite language differences, is valuable. We look forward to serving you again if any future window needs arise!
Kenneth W.
Response
Window World of PennOhio Kenneth W., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're delighted that you found our product to be of good quality and fairly priced. It's wonderful to hear that our installers impressed you with their knowledge and work ethic. We're glad Joe Fleet and our team met your expectations throughout the process, from sales to installation. Your satisfaction with the workmanship, cleanliness, and final walk-through is greatly appreciated. While we're sad to hear you've finished replacing all your windows and doors, we're honored you'd consider us for referrals. Thank you for choosing us for your home improvement needs!
Kevin L.
GuildQuality
Feedback report
