We had an excellent experience with our salesperson, Layne. We are happy with the quality of the windows installed. However the installation crew struggled to communicate clearly, trampled most of our plants, and started to uninstall two windows we were not replacing. The crew did not communicate any of this to us. We had to contact the main office to get this resolved.
I was very happy with their installation. Window World of Dallas/Ft. Worth cleaned everything up afterward, including the windows. I was happy with that, as they did not clean the windows last time They showed up on time, took as long as they estimated to complete the work, and I was happy with the work. The price was higher than last time, which was five years ago. Window World of Dallas/Ft. Worth left a sign in the yard.
Overall, a good experience. The salesman was prompt, friendly, assured me that this would be an easy project. He quoted me a six week probability of work completion. The product came in and was installed within that six week timeline. The workers were friendly and worked very fast to get the job done within a couple hours.
I am not sure at this time if I would definitely recommend Window World. I will need time to see how well the new windows hold up and how good the actually quality is.
Window World was on time and fast. It was pretty good service.
This is my second time of using window world of Dallas Fort Worth. I am very happy with the whole process from sales all the way to installation and follow up. This is an outstanding company to do business with.
They were easy to deal with, reasonable price.
This is the second time we have used Window World. We came back to them to complete all our windows and are extremely happy with them as we were with our first experience. Windows look great, crew was very professional and we enjoyed the whole process!
Installation crew was great. Lack of communication was the only frustrating thing. Told 4-6 weeks. Took almost 9 and no one would update me when I asked to be
Everything went as planned, very smooth process. I was so surprised that it only took 7 hours to replace 29 windows. They look amazing!
We found Window World to be affordable, efficient, and of high quality. Their windows were identical to ones that were quoted to us at three times the price. The insulation took place quickly and professionally. We are very satisfied.
Great windows and insulation was quick and easy
Window World is punctual, helpful in doing the measurements of the windows, have excellent customer service, and the quality of the windows are good.
They have poor communication.
Price was in our budget and 2 customers recommended
I have told several coworkers about what a great job and what big difference getting new windows from the affordable window world.
We were very pleased with our door. The crew did a fantastic job installing the door. It looks beautiful!!
Great windows and service.
The process was very smooth from start to finish. Clayton was a great, no pressure, sales rep. He was easy to work with and very nice. Our install team (Mario and team) were amazing! Mario clearly communicated to me every step of the install. His team was very neat and worked hard.
Excellent company and people to work with.
Quality work done on-time
Process was easy and hassle free. Staff does a great job.
They were very knowledgeable, accommodating, and relatively inexpensive when compared to other window companies. Very pleased.
Finding glass in my yard
I like the window quality. I think the representative is willing to work with me to get the windows I want, not the ones he thinks I should have. When the windows are ready, I am impressed at the quality of the installation. The crew is courteous, fast and complete.