Better communication from national office
windows were replaced on schedule in a timely manner.
Window Nation provided poor communication, and they didn't follow through with promises. I had difficulty contacting anyone to speak with and kept getting transferred to an out-of-state service center, which said he would have someone contact me. No one ever did. I called 3 times and was promised a call every time. I also asked for a copy of the order form or a written invoice detailing the cost of my windows and the discounts I was promised. I was told it would be emailed or mailed, but it never came. I only got a total for the deposit amount plus the equal amount due once the windows were installed.
The only thing I could improve is the windows were very expensive but from researching I felt like they were the best option
How the salesman was very thorough. Workers got their work done in timely manor.
The window installation went so smoothly. Workers were very friendly and did an excellent job!
We’re very satisfied with the window quality and the installation. Those three guys did an excellent job.Cleaned up very good. Great job!!
Excellent installation and wonderful crew.
Front to back, staff and communication was great.
With overall experience, the salesperson, the measure personnel, and the installers were nice, but setting an appointment was horrible. If I could've gotten my money back, I would've.
It was an easy and great experience.
The installation was perfect. He did a great job. The opening was closed up very quickly.
It was a joy working with a professional company having suffered multiple failures this year with other contractors while trying to have storm damage repaired. They kept me informed and were true to their word.
Window Nations provided me
with a #1 experience! I was very pleased with the salesman who started the job by explaining what they were going to do, measuring the windows etc. From that point on I was notified when the order was placed and approximately when they would be in. I was kept apprised of the status. The windows came in when they were anticipated and the scheduling was very easy for the installation! The two gentlemen were very knowledgeable about the install, and things were done efficiently. I was mst pleased with the services provided by Windows Nation!
The quality and value are great
Everything went right on schedule..the crew worked without break..Windows look terrific.
Very nice men .
Window Nation did what they said they would do in the time they said it would take.
I believe their customer service has much to be desired. Knowing that some of my stuff was wrong off the get go, it took 3 months to fix the problem. That seemed a little out of range.
We like the way the windows look and already can notice a difference with the sunroom staying warmer. Great job guys!
I love the fact that one can see so clearly through the screens, however, the mesh is so delicate, I'm waiting to see how they hold up over time.
The installers were prompt, friendly, professional and skilled. They did a great job!
Window Nation was great to work with, they have high quality products and even higher quality employees working with you the whole way making the entire process of your project worry free and effortless. I’d highly recommend them to anyone looking for window replacement, truly outstanding quality and at an unbeatable price.
Still waiting for a window to be fixed
I found the sales personnel to be very informative and through. The installation team was studious and direct in their approach.