Western Products was established in 1948 in Fargo, ND to provide innovative home exterior improvements with a strong commitment to quality and customer service. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Western Products relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Western Products in Fargo, ND; Wahpeton, ND; Bismarck, ND; Moorhead, MN; Willmar, MN; St Cloud, MN; Minot, ND; Strasburg, ND; Ellendale, ND; Mayville, ND; and 11 other cities in North Dakota, Minnesota and South Dakota.
In this report, Western Products has published a summary of the customer feedback they've received since they joined GuildQuality in January 2010. In that time, 24 out of 50 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.
If you are a Western Products customer, and if Western Products completed work for you after January of 2010 but you haven't yet received a survey, please let us know.
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