They are timely and call me prior to arriving. They are knowledgeable and answer questions I have.
Total Air and Heat serviced my old HVAC unit for a couple of years, making sure it was running properly and safe even though it was quite old. I always found their service people friendly and knowledgeable. During routine maintenance service in the fall of 2020, they detected a COx leak in the equipment and a cracked part in the 29 year old system, which I had been considering replacing. Within an hour, a sales person was there to walk me through the choices of units and what I needed for my square footage. I amde my choice and within days had a new, great system, which I enjoyed very much for the next 8 months before I sold the house. Total Air and Heat has always done what they said they would do and provided quality, dependable service within a reasonable price range, and I would recommend them to anyone. I left all their information and a high recommendation of Total Air and Heat with the new owners of my house.
On time. Friendly
The service was outstanding, and the sales service was very impressive.
A quality organization that does quality work.
They were prompt and showed up on time and were friendly. They sent a text a head of time letting me know they were on the way. They were good.
I've been a customer for a good while and their customer service is just absolutely terrific.
Yeah I defiantly would!
I recommend them because it is a family owned company that have been around for a long time and I trust that they do honest business!
Their price was higher compared to other companies I called.
They are really helpful, quick
I have in the past and will in the future continue to recommend Total Air & Heat Co.
Total Air & Heat is an outstanding company with excellent customer service and prompt, skilled technicians.
No. Not likely to recommend. Charged $180/hr and six visits to repair my system that they messed up starting in November 2020.
We have used Total Air & Heat for over 15 years and have never been disappointed. They are on time, fully transparent on the work that needs to be done, and leave the work area neat and clean when they are finished.
They were friendly & efficient. It ended up taking two days to install our system but they made sure our bedroom had AC before they left the first night
We've used Total Air & Heat Co. for over 15 years and have been very satisfied. I feel like the are customer friendly.
Total Air & Heat Company was very reliable and provided great customer service.
The install crew was very professional.
I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.
I highly recommend them.
They have excellent service.
They are great and wear booties which is a plus.
I had an emergency and they pushed harder than anyone else to get it fixed. They really came though for me.
I have recommended them in the past.
Very professional. Did excellent work. A very good value for the money.
The work on my home was not timely as stated on my contract. The sub-contracted workers did not always show up as agreed. I spent 32 days in a hotel, to return home and find that the majority of my work order was not complete. My overall experience was very frustrating. Most of the workers displa... more
Tracey Biesterfeldt was very professional, pleasant and helpful throughout this process.
Fantastic work and we are very happy with the exterior paint job done to our home. David kept us informed every step of the way and we really appreciated his attention to detail. I highly recommend Fresh Coat Painters of Richardson.
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