The assessment of the condition of my roof, including the attic space, was specifically detailed. The recommendations for materials and changes to the prior roof design were explained and all questions were answered. The process and timeline,( expectation and procedure), was clearly explained. Communication on every level was handled well by each individual responsible for their role for the job. Confirmation and detail follow-up was confirmed before proceeding with material orders.
The actual work was completed in a very timely fashion and "clean-up" of the site was inspected thoroughly.
Of the many different people I was involved with in regard to proceeding with my "order" everyone was pleasant, patient, and informative.
Outstanding service and workmanship. Roof looks fantastic. Highly recommend.
They were on time and very professional when they came to do the estimate. They installed the roof with 12 guys who were very polite and efficient. They did a great job cleaning up. They followed up a week or so later to make sure everything was to our standards, and it was clean around the house.
Courteous, helpful, transparent and efficient!
Yes, I am happy to recommend and have already been singing Neighborhood Roofing’s praises to all my friends.
Neighborhood did a very good job replacing the roof. The crew was professional and the team communicated well. The only reason it is get
We would definitely recommend Neighborhood Roofing to a friend. Their organized approach made the job stress free. We are very happy with their work.
Neighborhood roofing was very professional. They work was high quality, very efficient, and completed on time. Their communication is clear and efficient and they met and exceeded all expectations. Great Job Ben and the entire Neighborhood Roofing Team.
Professional, considerate, and well, organized. A pleasure to work with.
We had an excellent experience with Neighborhood Roofing! The entire team was friendly, knowledgeable, and kept us well-informed throughout the process. They were incredibly accommodating to our schedule and promptly addressed any questions or concerns we had. When a truck accidentally damaged a grate in our driveway, they went above and beyond by driving to Lansing the same weekend to pick up a replacement, which was installed just days after the incident. The owner personally called to apologize for the inconvenience. Truly top-notch service from start to finish!
It was a first class experience in replacing a roof. While it's expensive to do, it's a good investment for peace of mind.
great experience from start to finish!
Very likely to recommend. Great service, responds to communication in a timely fashion, and the house looks great!
I would tell my friends and acquaintances how friendly, capable, and well-organized everyone was on the Neighborhood Roofing Team!
They were very informative and thorough throughout the whole process, and they were very clear.
Neat job well done
Great communication, skilled employees, and appropriate pricing. Altogether, it was a great experience.
My mother in law referred us to Neighborhood Roofing. They were amazing from start to finish. They exceeded our expectations! Brian, Joy & Cabrina were outstanding. Would definitely recommend.
Yes, and only you,
My daughter helped me find roof contractors. She lives in Ann Arbor and I live in Plymouth Township so that is why all the companies I talked to were from that general area. All of them came out and did inspections and reported in detail. Some came more than once. We saw Neighborhood Roofing several times and after much thought about our impressions, we chose Neighborhood Roofing(NHR).
From my first request for a roof inspection, through the process of getting a quote and selecting a product, to the day of installation, the staff at Neighborhood Roofing were knowledgeable, professional, friendly and helpful. The day of installation was handled very efficiently, and I was kept fully informed on what to expect and when. Highly recommended!
Going in, I knew Neighborhood to be an exceptional company from my neighbors' experiences. From my initial contact with office staff member Cabrina, I knew I would not be disappointed. All personnel I dealt with were friendly, informative, made several suggestions for options, and were obviously expert in their area. Part of my house has a lower than normal slope and product that would be the most effective was suggested. The scheduling was efficient and the actual job completed in amazing time. The crew were friendly and efficient. The prep and clean up were outstanding (care was taken to protect plants close to the house). It's clear why they have such a stellar reputation.
Excellent Experience
The entire experience was excellent!
Pleasant experience from start to finish.