About this company
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At Claffey Pools, we strive to provide a complete solution for each and every phase of your life. Whether you are building your first new pool for the family; looking to create a complete backyard oasis; desiring a fresh new look for your current pool; or yearning for an outdoor living environment; we provide the highest value in the industry. Honesty, integrity, quality, and service; are the principles that have allowed our team to serve North Texas since 1987. With a complete in-house service and warranty department, and the friendliest retail centers in the business, we strive to serve every customer with a good, old-fashioned, “thanks for the business” mentality. More
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Comment on "Area Of Satisfaction"
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Affiliations
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- 2012 Texas Family Business of the Year
- APSP - The Association of Pool & Spa Professionals
- Better Business Bureau
- Master Pools Guild
More about Claffey Pools
As a GuildQuality Guildmember, Claffey Pools relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Claffey Pools in Southlake, TX; Colleyville, TX; Keller, TX; Fort Worth, TX; Grapevine, TX; Flower Mound, TX; Dallas, TX; Trophy Club, TX; Westlake, TX; Coppell, TX; and 93 other cities in Texas.
In this report, Claffey Pools has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 901 out of 1,709 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
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