Jeremy is wonderful. The installation crew did good work. The windows are beautiful.

Paperwork was signed on June 28, 2025 and wasn't completed until January 28, 2026. I had to initiate communications almost ever step of the way to get updates. At one point, I was told I needed to contact the electrician subcontractor to see when he would be out. That seems like it would be the project manager's responsibility.
Finally, I don't think I received a quality product for the price. Time will tell.

The overall process was very poor. Door was not what we ordered. Door was damaged upon installation and follow up was poor.

The quality of windows and professional installation

My problem is not so much in the quality of your material it is in the scheduling of the work. Yes this is the holiday season but I was assured that this project would be completed by Christmas so my family could enjoy the new four season addition to our house here it is Jan 3 the electrical work has not even been started let alone completed and I do not even have a definite start date just a well I should be able to be there around the first or second week of January we will see if this happens.

Weeks after we paid the first installment we had to sign an addendum changing the storm door because the company changed model numbers and it no longer matched. Salesperson said he thought it was the same door. Didn't inspire confidence. More than half the money due upfront is ridiculous as well.

Champion Windows are first class! From the sale through the installation was highly professional!

Ease of setting up appointment online, convenient appointment times, friendly salesperson, efficient installation, quality product with guarantee warranty

na

Communication was poor.

Everything

Excellent product and teamwork which led to a great end product

Very high quality product, along with a warranty to back it up.

Sales rep was knowledgeable and thorough. His presentation was professional and provided the assistance we needed for making our decisions.

Your product is massively overpriced, by maybe 500%

Project was bilt to specifications

We did not get matching hardware on our doors which is the only reason we went with champion. Also we requested repairs on our current champion product with a lifetime guarantee and we're told there would be $189 trip charge and them a fee to fix the screens and the sliding door.

The measure tech came in like a bull in a china shop resulting in poor measurements and ill fitting windows.

Windows was a good quality. Never seen any tinted before . Looks nice.

I waited 3 months for installation and during that time communication and updates had to be initiated by me.

The Greensboro crew, Joshua and Lawrence were great. Absolutely recommend them

Absolutely ZERO communication. I was told by several different reps that I would receive a call back in reference to my siding order and never received a call back. I had to call corporate several times to get any correspondence. I was once told by John or Jonathan (whomever the manager was) that I needed to stop calling corporate or else I was only “gonna make them mad”.

I was not only impressed with the product but the workers themselves!

Waiting to see if they come out to check on issues we have with new windows. Message sent today. May change rating.

If the popping noise goes away