Good quality windows

Very professional. Answered all questions. Cleaned up when done. Will recommend to friends.

I have to say I'm a little disappointed with my sliding glass door. The door is heavy making it a hard slide to open and close. When it's open the two glass panels have a dark green tint. I don't like that, wish it was clear for my view if my landscape.

I expressed my concerns with customer service. We were scheduled for Entry Door Installation on 3/31/26 between the hours of 12-4 pm however, we were never told that the installers were behind schedule or may not get my home on that day. I was the one who reached out to customer service to check the status of our install. That is not the service I would have expected from your company. We are repeat customers and never thought this type of service from such a established company.

I don't think the sales guy was very detailed about what we were getting and what our options were and the breakdown cost of each window. This was my first time buying windows and we let him know that.

The product themselves are great but the execution was poor. Gridlines were messed up still have not been replaced even though they were supposed to be rushed. The install team was not great. Chips in drywall, nail holes still in trim. Some trim pieces I had to re install myself along with a broken window and one that could not be opened still waiting on service to come replace the sashes with updated grid lines and broken window.

The price, showing up late to install date, and during install two screens were broke and having to wait over a month to replace them

Good quality, wide selection, professional staff.

Excellent product and workers installing

Recommend highly

I liked the quality, and friendly service

From sale to finished product, not happy with it

Attention to detail was lacking. More concerned about getting done and getting out than doing a quality job.

The installation of my windows did not meet my satisfaction. After the windows were installed we found damage to the siding of our house and the window screens pop out very easily which is a safety concern with having small children. Also there was a lot of debris that was not cleaned up after installation.

I would definitely recommend Champion to anyone considering a home improvement project

I bought windows for my previous home from Champion and loved them. Based decision on prior history and a huge mistake. So sad.

Excellent service!

Lots of door options to pick from and like how it is manufactured in USA

Prices and customer service

Get a install manager who follows through with installation issues without the customer having to visit the headquarters location to file complaints.

Home improvement projects can be very costly and are a considered purchase. Champion explained the various options and discussed available discounts and financing options. Installation was conducted professionally and the crew was great. Follow up call/visit after installation was appreciated to make sure there were not issues.

Quality workmanship. A pleasant experience.

Did good

The crew was great! Josh and Robby were very nice, friendly and answered my questions and assured me of my concerns and needs. Dan and Scott (managers) were very attentive and easy to communicate with. They kept me in the loop and assured me of anything I needed or asked.

The sales guy was nice but one of my windows was installed incorrectly and it wasn’t noticed until days later when we tried to open it. You guys came back out and said it needed to be replaced but we didn’t hear anything else after. I called today and it’s going to be 8-10 weeks to get a replacement in? That is longer than the initial timeframe for the first set of windows! We’re waiting to sell our house until the window is replaced because where I live people use FHA/FDA loans and a broken window cannot qualify for that type of loan, and with the replacement being almost 3 months away, we’re **months** behind being able to list our house because of your mistake and bad installation and unwillingness to expedite a replacement. And I can’t talk to anyone that can help unless they call me within 72 hours? We should have never went with you all for our windows and we never will again.