I believe the windows to be high quality and like the warranty.

The Company's communications for my experience lacked integrity (see the following) throughout the organization. I would be embarrassed to recommend and potentially subject anyone I know to a similar experience.

I’m bummed that I didn’t realize in time that the workers removed our screen door and didn’t reinstall it like they were supposed to and removed it with the debris (most of the debris anyway. I’m still finding things like the weather strip from the old door at the edge of our porch). When we worked with the rep who set everything up, we discussed that we wanted the screen door reinstalled. It’s practical because it keeps our dog inside when we need to answer the front door. Now it’s gone and we’re stuck buying and installing a new screen door. Not happy.

Overall experience was positive and we are very pleased with the appearance of our home.

The workers were great

Great experience I’d love to share with friends

Expensive but seem like good windows. Time will tell.

Explain the glass portion will be smaller than original. Kitchen was worst measured but you had a great insulation team and they make it work

I love the new windows, but they sent the wrong window the first time. The casement window I ordered was in the warehouse, but a double hung window was sent, instead.

The installers was very professional nice kept me informed of everything they were doing around the house they did a good job of cleaning up behind themselves they done it very quickly removal and install I was happy with the turnaround between ordering the windows and the manufacturing of them and getting them installed it was quicker than others had stated they could do

Very professional and job done on time

Likely

Everything went smoothly

Installation was excellent. Sales activity poor.

The customer service is excellent.

Cost too much money. Sales person not forthright about cost and correct windows in the garge.

The wrong window was made for my home. While I understand that mistakes occur, I was sorely disappointed that no one from the office contacted me after the installers discovered the mistake. After a month of waiting I called twice to get a status and was unable to get a returned call or a straight answer about how long I would have to wait for the window to be remade. The communication was horrible and for that reason, I would not recommend this company to any of my friends or family nor will I use them to replace the other 18 windows in my home.

I feel like I was pressured to buy a window I couldn’t afford. I feel overcharged

They used contractors to install their product. Two of the three workers never spoke a single word of English. They drove a beat-up van that they popped the hood on as soon as they pulled in my driveway. The van sat like that the entire installation period. Made my house look like hillbilly city. When I originally talked with the Champ salesman, I SPECIFICALLY said I wanted people who spoke English on my job. I might as well have spoke to the wind.

Friendly staff, good communication, fast and efficient installation.

Any one who mentions thinking about home renovation

We will see how it works out. We had a visit on April 29th from the expert,Jason and were impressed with his knowledge and helpfulness.A neighbor has asked us about our experience and we told her to wait to see how this works out.

Rob was fantastic getting everything done in a timely manner while dealing with inspections.

Great quality product and excellent installation services.

Professional operations from sales to install