They did a great job.
we ordered our windows in march 2023. they were finished installing them in February 2024. totally unacceptable.
Once the sale and install was completed I could not get anyone to return to clean up.
Very prompt, professional and friendly. I would recommend highly.
Installation crew was very bad.
I had a great experience with Champion windows! The men worked neatly and diligently. And they were very polite.
Prior to my latest project (8 windows & a front entry door) I would have responded with 5 stars. However, this project was so mishandled from an administration standpoint that I am not sure how I would advise a friend. It took a little over 11 months for my project to be completed. The sales and order team mismeasured the 2 of the six windows and the front door. I was told that the order to correct the company’s mistake would be expedited. Well,in my world, “expedited” does not mean almost 5 months! The door took an extended period to produce, far longer than the estimate provided by the salesman. Then when the installers opened the shipping container, the door was not the correct size!
Through all of this, the job supervisor and the installers were very good. They worked efficiently and produced a very professional outcome despite the production problems.
Consider Champion Windows for your next upgrade.
We started in January with a presentation and order. They were installed in August after several problems with ordering and measuring.
Given the cost vs. issues and final product, I will not recommend
Champion Windows is always prompt, always courteous, and we felt we always knew exactly what to expect when. No surprises! They did such a quality job...we love our new windows!
They don't have it together . they won't call you back
Quick install. Left no Mess. Installers were nice and polite
Champion Windows of Birmingham did a beautiful job on our sunroom. It looks really nice and is of high quality. The installers did a great job and I highly recommend Champion of Birmingham!!!
Yes. I understand manufacture backlog. But need to keep us updated about delays. Twice told (not by local office) by phone they would get back to me. They didnt. Once windows arrived, got called, set a date, windows installed. Bought a little can of paint, donated a brush or two, bathroom, water. My pleasure for no talking, 9 hours, no break, hard working crew.
From the sales presentation to the window installation, everything went smoothly. Professional, timely, great communication and quality products and work.
I had used Champion Windows of Bham several years ago. Had broken glass in a window - Champion said covered under their warranty.
Replaced my window promptly.
We are very proud of the finished sun-room product. The salesman gave us a very good presentation that made our installation decision possible.
The customer service people made our information contacts very pleasurable and informative.
Gavin Graham, scheduler for construction, expedited all the work, which required several trips.
The two-man crew that installed the sun-room did an outstanding job in the installation...making sure every piece of the frame and windows fit perfectly.
I spent 38 years as an engineer and Director of the Alabama Department of Transportation and with my bridge construction experience, I certainly appreciate the quality work and dedication of your employees.
Air Force General Rick Dinkins was my next door neighbor and he previously had a Champion Sun-Room installed. I watched the installation of his Sun-Room and that is why I decided to call Champion when our need arose.
From start to finish, our experience with Champion has been absolutely superb. We could not be more pleasesd with the service, the quality of the windows, or the installation.
No because they failed to respond to my request
Absolutely astounding windows and back entry garden door of the finest quality and appearance.
There is a problem with the doors installation.
I'd not recommend based on the sales tactics and lack of experience to properly measure windows.
It was an experience to see the changes in the look of the house. When We appreciate these wi down I will do 4 more to update the house completely.
They need to greatly improve communicating with their customers, especially after receding most of the money up front!