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Brothers Services Company

2,372 ratings
111 Hanover Pike, Hampstead, MD 21074(410) 356-7663
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About this company

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Brothers Services Company

Brothers Services Company is "Maryland's Most Trusted Name In Roofing And Remodeling." Established in 1980, Brothers Services Company was started with the philosophy that it treats all its customers as if they were our own family, and each property as it were our own. Brothers Services Company started as a roofing company in Baltimore, MD. Over the years our services have grown include all types of interior and exterior remodeling including doors, windows, gutters and gutter protection, siding, kitchen remodeling, bathroom remodeling, additions and sunrooms. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014,2015,2017,2018,
2019
Feedback Milestone
9-Year Anniversary
2021 - See more

Types of work

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Home remodeling (6823)

Roof repair (6823)

Roofers (6603)

Owens Corning (167)

Projects

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All project locations are approximate

Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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I would give everything a 10! They did a fabulous job for me!
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The carpenter, Dillon, was excellent. He did a very good job, and he was here every day. I really liked his work. He did a very nice job.
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They are expensive, but they get the job done right. You can try to get a cheaper job, but those people don't turn up, don't do it right, or you're chasing them around wasting precious time. They came and did a very good job!
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Here is the issue.The salesman came to my home and went up on the roof.He determined that mess screning needed to be put UNDER the chimney cover.Cost $500.00.The service person came and went up on the roof and put screening around the outside of the chimney.Then told me after the job was done.I called...
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Overall, service was very good. The office staff communicated very well throughout the process. We did experience some delays during construction phase, but communication was good. Quality of design and workmanship was outstanding.
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Brothers has provided a positive experience from start to finish. The design and planning stage ran seamlessly through the actual work and completion of the project. Communication was open and honest.
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On time, reliable, do quality work but they are expensive.
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I was very impressed with the professionalism of staff. The workers looked like a well-oiled machine when they got to work on our roof! Also they used large tarps to cover the whole house while removing the old roof, protecting the gardens, yard, windows, etc. Excellent!
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Brothers consistently responds and delivers. Their work is solid and on time.
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Although the project started really slow (Desing/contract/permit), the construction representative made the effort to deliver a decent project.
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Q&A with Brothers Services Company

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We just moved into a new home with a heat pump (new for me). The master suite stays about 5 degrees colder than the rest of the house. Any ideas why?

Answer

Feb 29, 2016
Need a little more information before could answer. Is the master bedroom 1st floor or is it higher? (2nd floor +). Is the attic directly above the ro... Read more

Affiliations

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  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • 2011 Qualified Remodeler Top 500
  • Angie's List - 2010 Super Service Award
  • Better Business Bureau

More about Brothers Services Company

As a GuildQuality Guildmember, Brothers Services Company relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Brothers Services Company in Baltimore, MD; Columbia, MD; Ellicott City, MD; Westminster, MD; Towson, MD; Reisterstown, MD; Lutherville, MD; Owings Mills, MD; Timonium, MD; Catonsville, MD; and 286 other cities in Maryland, Pennsylvania, Virginia and Ohio.

In this report, Brothers Services Company has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 4,442 out of 8,123 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2021.

If you are a Brothers Services Company customer, and if Brothers Services Company completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

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