They were easy to work with, and they met our needs.
They were very helpful.
I liked everything about my experience, from the first person I met to the guys who came and did the work.
Everybody was very accommodating.
The workers were professional. The character seemed to be impeccable. They kept me informed, and they knew their jobs answered all my questions, kind, and courteous.
Would not hesitate to do so.
They seem to do a good job.
Communication, product quality and install were all excellent
Very satisfied with the new roof, especially the improvements in ventilation. All of the materials used were explained thoroughly, which made the price seem fair and gave me confidence that this job will last for years.
This company sucks-unprofessional, sloppy, unreliable and no integrity. I do not have the time or energy to explain each incompetent and chaotic detail, it was a horrible experience beginning to end- beyond the initial consultation. Will never use again. I do not believe this company is trustworthy and they do not operate with any set of clearly defined reliable processes. HOMEOWNERS BEWARE. The bulk of the unacceptable behavior was administrative, but they also left nails and debris on my driveway and in front of my home- my son ended up with a flat tire on the way to work. This was the worst experience I have ever had with a contracting company. I do not want to hear from this company ever again.
The entire Brothers experience was seamlessly great! Especially appreciated those in the Savage, MD showroom who patiently guided me through my selection process.
The workers who came to my home were experienced professionals. In addition, an assigned customer care person called every week to assess the work progress and to ensure my satisfaction
The salesman was friendly and very thorough in his assessment of my gutter problem. His recommendations for wider gutters proved to be the key to the success of the project. This was proven within two days after completion when the rain returned. The new gutters easily handled the heavy downpours and I was able to retire my pump without fear of flooding my basement. The job was reasonably priced and I am a "happy camper". thank you.
I have hired them before for roofing as well. They are very professional and bend over backwards to please and give good service.
They didn't do the siding on the entire side and it doesn't match the old siding.
I rate this question with enthusiasm.
They have great customer service, friendly staff, and do great work.
In the beginning the representative from Brothers Service were a miss understanding about the work that I wanted done to my home . We corrected the miss understanding between the representative and myself and the work were done satisfactory..
I was satisfied.
Impressed from start to finish. Great work, great value. Very pleased with the Brothers Services team.
Every aspect of this job was excellent from the initial estimate to the replacement of the cedar shingles. I especially appreciated having a point of contact who I could call with questions or comments. I would recommend Brothers Services to anyone who requires the services that this company provides.
Brothers always does a complete job. They effectively convey the scope of work, do the work and do it to a high level of quality, including clean-up. This always happens, and this is atypical when dealing with other contractors who frequently fall short in some or another of these areas. Brothers may not always be the least expensive option, but they always represent a value proposition, because completion means more to them than just doing the main portion of work.
Prices are comparable to other roofers with far better service
They showed up on time - told me what was needed- quoted the price and did the installation as promised - very professional
We had a wonderful experience with Brothers Services. Would strongly recommend to anyone interested in having work done to their home.
Brothers Services Company is fast, efficient, and knowledgeable.