Blackdog Builders is a design/build residential remodeling company. We work together with our clients to take a remodeling project from the beginning design phase through final finishing details. We also have home services department to address smaller-scale maintenance and repair projects. Our projects range from basic bath remodels to large whole-house renovations - and everything in between. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (195)
Bathroom remodel (189)
Basement remodel (180)
Design build remodel (37)
Windows & doors (3)
Aging in place (1)
Covered porch (1)
Faucets & fixtures (1)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Blackdog Design Build Remodel relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Blackdog Design Build Remodel in Andover, MA; North Andover, MA; Windham, NH; Reading, MA; Salem, NH; Amherst, NH; Tewksbury, MA; Derry, NH; Lowell, MA; Haverhill, MA; and 103 other cities in Massachusetts, New Hampshire and Maine.
In this report, Blackdog Design Build Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in December 2004. In that time, 403 out of 559 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Blackdog Design Build Remodel surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Blackdog Design Build Remodel customer, if your project doesn't match the above exceptions, and if Blackdog Design Build Remodel completed work for you after December of 2004 but you haven't yet received a survey, please let us know.
Blackdog Design Build Remodel is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Blackdog Design Build Remodel must survey all of their customers, with the following exceptions: Handyman Home Services Projects.
If you are a recent customer of Blackdog Design Build Remodel and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Blackdog Design Build Remodel's application.
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