About this company
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Betenbough Homes, West Texas' premier home builder, was founded in 1992 when father and son duo, Ron and Rick Betenbough, teamed up to deliver quality homes at the most competitive price in West Texas. The pair built 11 homes that inaugural year and 53 homes the following year, launching a continuous chain of years during which Betenbough Homes built more homes than any other home builder in Lubbock. More
2011,2014,2015,2017,
2018,2019,2020
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Projects
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Franqua B.
Review by Alan D.
Review by Sharon D.
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Review by Patricia C.
Review by Jason B.
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Review by Colten R.
Affiliations
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- National Association of Home Builders (NAHB)
- Permian Basin Home Builders Association
- Texas Association of Builders
- West Texas Home Builders Association
More about Betenbough Homes
As a GuildQuality Guildmember, Betenbough Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Betenbough Homes in Lubbock, TX; Odessa, TX; Midland, TX; Amarillo, TX; Stanton, TX; Bushland, TX; Big Spring, TX; Slaton, TX; Levelland, TX; and Monahans, TX.
In this report, Betenbough Homes has published a summary of the customer feedback they've received since they joined GuildQuality in June 2005. In that time, 5,509 out of 8,296 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2020.
Betenbough Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Betenbough Homes customer, and if Betenbough Homes completed work for you after June of 2005 but you haven't yet received a survey, please let us know.
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