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Betenbough Homes

2,447 ratings
6305 82nd St, Lubbock, TX 79424(806) 797-9494
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About this company

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Betenbough Homes

Betenbough Homes, West Texas' premier home builder, was founded in 1992 when father and son duo, Ron and Rick Betenbough, teamed up to deliver quality homes at the most competitive price in West Texas. The pair built 11 homes that inaugural year and 53 homes the following year, launching a continuous chain of years during which Betenbough Homes built more homes than any other home builder in Lubbock. More

GuildQuality Member
Guildmember
Since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2014,2015,2017,
2018,2019
Feedback Milestone
20 Consecutive Great Reviews
2019 - See more

Types of work

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New home (6956)

Siding (2)

Additions (1)

Basement remodeling (1)

Projects

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  • Reviews
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Betenbough Homes

Review by

We were not sure what to expect when we decided to build with Betenbough, because we had heard about problems with other builders delaying the closing, missing deadlines, and all sorts of other things.Working with Betenbough, though, has been nothing but smooth sailing. The house was completed in the...
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    • Betenbough Homes

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    Very professional! Nice manner and very helpful! The process was easy and they worked with me to the day I closed!
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    • Betenbough Homes

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    Driveway slab is poorly finished Tile floors installation are not very good Interior trim paint is rough
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    • Betenbough Homes

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    I would highly recommend Betenbough Homes! They are professional, proficient, and a very good value for what you get.
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    • Betenbough Homes

    Review by

    These people are great!
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    • Betenbough Homes

    Review by

    Our Betenbough experience was fantastic! I highly recommend.
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    • Betenbough Homes

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    I am very satisfied!
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    • Betenbough Homes

    Review by

    The entire process has felt as if it is me versus Betenbough. I must follow up repeatedly to have defective or damaged items repaired or replaced. Items which have been discussed are still waiting to be repaired weeks after closing and to be honest I do not have much optimism they will ever be completed....
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    • Betenbough Homes

    Review by

    The team at Betenbough Homes are on point. They are very professional and very customer friendly. From the staff at Betenbough homes in the Odessa office to the Loan officers at Southwest Bank .They reduced the stress of buying a home to a bare minimum. Hats off to everyone.On a scale of 1-10 i give them a 20!!!!!
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    • Betenbough Homes

    Review by

    Jay Gibson and Jacob were great! They did a very fine job!
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    Affiliations

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    • GuildQuality
    • National Association of Home Builders (NAHB)
    • Permian Basin Home Builders Association
    • Texas Association of Builders
    • West Texas Home Builders Association

    More about Betenbough Homes

    As a GuildQuality Guildmember, Betenbough Homes relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Betenbough Homes in Lubbock, TX; Odessa, TX; Midland, TX; Amarillo, TX; Big Spring, TX; Slaton, TX; Levelland, TX; Monahans, TX; and Stanton, TX.

    In this report, Betenbough Homes has published a summary of the customer feedback they've received since they joined GuildQuality in June 2005. In that time, 4,823 out of 7,120 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.

    Betenbough Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Betenbough Homes customer, and if Betenbough Homes completed work for you after June of 2005 but you haven't yet received a survey, please let us know.

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