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Betenbough Homes

2,304 ratings
6305 82nd St, Lubbock, TX 79424(806) 797-9494
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About this company

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Betenbough Homes

Betenbough Homes, West Texas' premier home builder, was founded in 1992 when father and son duo, Ron and Rick Betenbough, teamed up to deliver quality homes at the most competitive price in West Texas. The pair built 11 homes that inaugural year and 53 homes the following year, launching a continuous chain of years during which Betenbough Homes built more homes than any other home builder in Lubbock. More

GuildQuality Member
Guildmember
Since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2014,2015,2017,
2018,2019
Feedback Milestone
20 Consecutive Great Reviews
2019 - See more

Types of work

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New home (6792)

Siding (2)

Additions (1)

Basement remodeling (1)

Projects

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  • Reviews
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Betenbough Homes

Review by

Wonderful team, very experienced, they provide an amazing service! Thanks!!
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    • Betenbough Homes

    Review by

    This is our first Brand New Home after owning a home built in 1947 originally owned by my Parents for the past 30 years. We had read of the problems of working the "Bugs" out of a new home, things not working right for one reason or another. Not to mention worries about construction delays or items promised...
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    • Betenbough Homes

    Review by

    Great Experience from start to finish.
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    • Betenbough Homes

    Review by

    Overall Good experience.
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    • Betenbough Homes

    Review by

    I would definitely build with Betenbough again. I love my new home.
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    • Betenbough Homes

    Review by

    Everyone at Betenbough was so helpful with the whole home building experience. John and everyone else were so amazing and really went out of their way to help answer our questions and make this as easy as possible.
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    • Betenbough Homes

    Review by

    It was a mostly good experience. I appreciate the good craftsmanship, and attention to detail for the most part. I also appreciate their Christian qualities and background.
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    • Betenbough Homes

    Review by

    I am happy with the overall project. There are some things that could be more tailed instead of streamlined. The response I received was that it has to be streamlined until you close, you can make it how you want it once you move in. I wanted my home more customized during the construction process. It...
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    • Betenbough Homes

    Review by

    I have acquired 4 properties from Betenbough Homes and have been very satisfied with all aspects of their business operation.
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    • Betenbough Homes

    Review by

    Jacob and Susan were absolutely amazing! Jay withheld information and used misleading information as well. But overall, it's been good because of Jacob and Susan.
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    Affiliations

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    • GuildQuality
    • National Association of Home Builders (NAHB)
    • Permian Basin Home Builders Association
    • Texas Association of Builders
    • West Texas Home Builders Association

    More about Betenbough Homes

    As a GuildQuality Guildmember, Betenbough Homes relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Betenbough Homes in Lubbock, TX; Odessa, TX; Midland, TX; Amarillo, TX; Big Spring, TX; Slaton, TX; Levelland, TX; and Monahans, TX.

    In this report, Betenbough Homes has published a summary of the customer feedback they've received since they joined GuildQuality in June 2005. In that time, 4,654 out of 6,868 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.

    Betenbough Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Betenbough Homes customer, and if Betenbough Homes completed work for you after June of 2005 but you haven't yet received a survey, please let us know.

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