Yes I would.
Good experience working with everyone
Betenbough Homes was super easy to work with. They were very helpful to us by doing things remotely to see the house, as we were in Austin.
Wonderful experience from picking out a lot to moving in!
I highly recommend them. They have the most affordable homes in the west Texas area.
Great communication, orientation, and even went above and beyond to fix an issue related tot he backyard before closing.
Betenbough Homes has treated us with the highest standard and kept us feeling like family with everyone home we’ve bought with them.
I cannot say more great things about Betenbough Northwest! Our entire team from the new Home specialists Kagen & Michele, to our construction manager Caleb, our closing coordinator Jordan and our lender Paul with Loan depot…everyone was great to work with and I would recommend them 1000 times over! This process was smooth and we couldn’t believe how efficient they work while still making sure everything is well done. We love that Betenbough is a kingdom business that stands by that through and through. That was the thing that drew us to them in the first place. The customer service and attention to detail to make their new home buyers feel valued and appreciated is unmatched. I can’t wait to make memories in our new home. Thank you to all the staff and teams that made this dream of home ownership a reality! If you’re thinking of buying a home and don’t know where to start, Betenbough is the perfect place for you! You’re in great hands!
When we first started out to buy our home, I never would have thought we would have experienced what we experienced. I will recommend Betenbough over and over again!
Great buying experience. Friendly and knowledgeable staff.
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Overall, I would say we're happy with the home, but professionally, I don't really like how betenbough does business. I don't like the fact that you've set up your business plan to punish a homebuyer if they are unhappy about something that one of your employees did. It's chickenshit and unAmerican and you need to teach these young kids that you have hired that not every day is going to be a bowl of cherries and that sometimes when they screw up, they need to own it. And they also need to understand that when a customer is unhappy about something, and it's something they did or didn't do or promised and didn't follow through on, that they need to be responsible and mature enough to own that.
It would be 5 stars, but sales team ran a promotion for appliances in upland crossing and advised we were not able to get the appliances because we went under contract before the promotion started. The promotion advertisement did not stipulate that.
Good…
excellent service
Doing this entire process remotely was so easy with their knowledge and patience.
Betenbough does quality work.
Betenbough was easy and quick to work with.
Betenbough Home has had high respect and kept me updated with every step of the project, and they have answered any concern. Starting from the very first visit, she was kind and knowledgeable through our closing specialist. They did a very good job.
Erin was wonderful to work with!!
Overall the experience went smoothly even though I was out of state.
Without hesitation
We would definitely recommend friends and family to Betenbough Homes.
I highly recommend BH Homes not only for first-time homebuyers but also for anyone looking for a new home in Lubbock. The houses are modern and well-designed—significantly better than similar builders who also claim to build affordable homes. I especially appreciate the spacious living room design, while the bedrooms are not compromised in size—offering good proportions based on the floor plans and homes I reviewed. Additionally, BH employs many women in customer-facing roles, which is a fantastic contribution to the Lubbock job market. They are professional and respond to all questions clearly and promptly.
I highly recommend the betenbough team, there work is awesome and the process on closing was done in time. The house is very well built and the quality of work us top notch.