They do what they say they'll do.
Betenbough is a great company and builds a beautiful home. As with any great company there is always improvement to be made.
They have great customer service and friendly people.
i strongly recommend they are amazing homes!!
Taya was always very knowledgeable and helpful through our purchase process.
I have been recommending Betenbough Homes.
I had a bad sales representative.
Until I get the things fixed I asked for, I am not likely to revommend.
Overall experience was great! The people were very nice and did whatever they could to assist. I would totally recommend Betenbough if I ever know people looking for a first-time home.
Betenbough Homes and their team made building and buying our first home a seamless process. We were well informed along the way and had any and all questions answered thoroughly and quickly.
I have recommended to my daughter and she is buying a house in Bell Farms.
I am likely to recommend Betenbough Homes to a friend. The quality of the building of my home was just fantastic. The follow-up when the men came back to check the 30-day warranty, their professionalism was unbelievable. I'm very, very impressed with everyone from Betenbough Homes.
I liked the professionalism. The process was smooth and easy for a first time buyer. Betenbough Homes told me when the house was about to be ready and we met that day. It was awesome.
I have recommended Betenbough Homes to everyone who asks how my new home is!!
I enjoyed the experience
Being a first-time buyer, the process was seamless from day 1 until closing.
Honestly, they did an amazing job. Bless them lol. I know I had a lot of questions about a lot of things but both Jonathan and Bryan answered my questions even after closing. I appreciate everyone always going above and beyond when I had questions or concerns as a first time homebuyer. Even when there were snags in the process, a resolution was always quickly found. I couldn't recommend them enough! I would consider buying from them again!
I think they rushed construction and made lots of mistakes
outstanding people behind the brand
Wonderful personal service and kept me informed every step of the way!
Jonathan Raitz was easy to work with, as well as everyone else we communicated with. We have no complaints, and would definitely buy with Betenbough again.
No follow through when it comes to repairs and/or quality control. You'd except better from a company that touts a proffessional work ethic.
The building phase was a dream! Everyone we interacted with was fantastic and stayed on top of things. After we closed everything changed. There are so many minor things not done well. Not a huge problem initially as we understand they don’t do the work themselves, but when you try to get things fixed the warranty department seems to mostly hand you off to sub contractors who aren’t terribly interested i. Fixing things and need to be called multiple times to get things resolved, if they get resolved. Some of the issues the warranty team fights you on. Example: there are partial boards in the middle of sections of our fence (approx a half dozen) and some as small as a couple of inches wide. Warranty guy on the 30 day walkthrough says “ya thats how the contractor builds them” as if that would be the end of it. Then tells me he will ask his supervisor but isn’t sure if they will fix it. A week or so later and I haven’t heard from anyone. Overall a huge letdown considering how high the bar was set by the sales team and the premium pricing we paid for a house that apparently little attention to detail was given (house appraised for less than $1000 over the sales price). I should add that at the walkthrough prior to closing we made note of many if the deficiencies, including the fence, and were assured they would be fixed prior to closing. We closed with the understanding these would be fixed and more than a few were not in fact fixed. I can’t recommend doing business with an organization that is untrustworthy, and if I hear anyone is building with them I will caution them to back out, or verify EVERYTHING is up to par BEFORE they close. Very disappointed in the overall experience.
Betenbough Homes was reliable, efficient, and answered all of my questions when needed.
It's a great quality build for the price.