Having a Liberation walk in tub installed in your own home can do so much for you. It can make bathing safer by reducing the risk of falling and potential injury. It can also help maintain your independence and dignity, because you may not have to rely on others to safely take a bath. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (6588)
Aging in place (6587)
Bath renovation (4595)
Faucets & fixtures (2746)
Bath Wraps (2745)
Walk-In Tub (1850)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, American Standard Walk-In Tubs relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of American Standard Walk-In Tubs in Houston, TX; Los Angeles, CA; Chicago, IL; Orlando, FL; San Antonio, TX; Tucson, AZ; San Diego, CA; Austin, TX; Jacksonville, FL; Phoenix, AZ; and 3802 other cities in Florida, Georgia, Kentucky, Colorado, California, and 41 other states.
In this report, American Standard Walk-In Tubs has published a summary of the customer feedback they've received since they joined GuildQuality in December 2013. In that time, 4,226 out of 6,499 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
If you are a American Standard Walk-In Tubs customer, and if American Standard Walk-In Tubs completed work for you after December of 2013 but you haven't yet received a survey, please let us know.
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