Additional Comments - Mitch, or the guy who did the two-month walkthrough, was really, really good. He was extremely helpful.
Areas Of Satisfaction - Allen Edwin Homes did a good job of showing the house and materials. They are good quality.
Professional & Organized - I love the way all the staff stay on top of everything.
Sales Experience - I was completely satisfied with all the staff I had a pleasure of working with during my first and second experience with them.
Areas Of Satisfaction - Closing, staff, and construction insulation, sales staff was all good.
Areas Of Satisfaction - Every Allen Edwin employee that we’ve dealt with has been wonderful.
Construction Experience - Chad was absolutely wonderful to work with. He’s was very organized and kept us updated throughout the building process.
Areas Of Satisfaction - Customer service has been excellent!
Additional Comments - Thank you. Overall, I had a great experience.
Areas Of Satisfaction - Response time from Ray was great. I love our house. Overall I think everything is fantastic.
Sales Experience - Ray was fantastic
Areas Of Satisfaction - You all met or exceeded all expectations. Related but not limited to closing, construction quality, and structure.
Professional & Organized - From salesman Ray especially, office staff for handling with mortgage and field staff getting home done quickly
Sales Experience - Ray is the best and handled everything to a T
Lender Closing Experience - Very efficient and on top of all aspects
Allen Edwin Closing Experience - A+
Areas Of Satisfaction - Ray and mortgage staff Floor plan and product selection done well
Areas Of Satisfaction - They have good follow-up after we move in and are diligent about checking to make sure we are satisfied with everything. With that, they met or exceeded my expectations.
Easier Than Expected - It has been easy to make contact and get questions answered.
Areas Of Satisfaction - Employees have been amazing. Each has been very personable, friendly and full of advice or direction.
Recommend Builder - Big time
Areas Of Satisfaction - Communication and customer service
Suggestions - Honestly everything was great, I don’t have any specific suggestions for improvement at this time but keep up with the good work
Additional Comments - We had a very wonderful experience from start to finish. And the team was very helpful, professional, and made the process easy for us!
Areas Of Satisfaction - Allen Edwin always answered our questions, no matter how big or small.
Areas Of Satisfaction - Colleen was great and provided us with the best care
Areas Of Satisfaction - Great communication from day one.
Areas Of Satisfaction - Overall, the house in general is a very nice house.
Areas Of Satisfaction - Very easy to work with and kept us informed of progress along the way
Areas Of Satisfaction - They were really easy to work with and answered all of our questions, and that met or exceeded my expectations.
Areas Of Satisfaction - Timeliness and commitment to get the job done
Areas Of Satisfaction - They exceeded my expectations in agent delivery and agent communication.
Areas Of Satisfaction - Great communication between our Realtor and building supervisor during construction
Areas Of Satisfaction - We really like our homes layout and size!
Areas Of Satisfaction - The closing department was communicative and did exactly what was said
Construction Experience - Tyler Wallin was an exceptional project manager! Very easy to work with, listened to my concerns & properly addressed any issues, am grateful he lead the job.
Areas Of Satisfaction - Great team of people to work with.