Areas Of Satisfaction - The experience of how quickly things moved along and a personable and fun experience exceeded my expectations. I expected not to get that personal of an experience and they did a good job at making it a good personal experience.
Additional Comments - We are happy; we have been in the house a couple of months and they have been persistent in trying to take care of me and it has been a good experience.
Sales Experience - Lori is awesome!!
Areas Of Satisfaction - Ryan our sales rep.
Areas Of Satisfaction - Very responsive and helpful throughout the process
Construction Experience - John was on it! Very responsive and easy to work with.
Lender Closing Experience - Super easy process.
Customer Care Experience - Rodney has been great.
Areas Of Satisfaction - John was great. He went above and beyond.
Areas Of Satisfaction - Communication, friendliness
Areas Of Satisfaction - The process was clear and easy.
Areas Of Satisfaction - They were very prompt with their responses.
Suggestions - You guys excelled.
Areas Of Satisfaction - Everyone at Allen Edwin Homes has far exceeded our expectations, especially based on our previous experiences with other builders. The entire team has been professional, courteous, and extremely responsive at all levels.
Additional Comments - If we decide to build another home in the future, we will definitely use Allen Edwin!
Sales Experience - Jeff wallenstein was phenomenal. He provided regular updates and answered any questions we had regarding the home and build process.
Construction Experience - John Tucker provided regular updates and estimated timelines throughout the process. He also stopped to check in when he was visiting another home in the neighborhood. Loved working with John.
Areas Of Satisfaction - Communication was excellent. New home orientation was great as well.
Sales Experience - Tom was on top of it and very communicative!
Areas Of Satisfaction - Care of employees
Construction Experience - Nick gave really good informations about the house
Areas Of Satisfaction - Overall good
Construction Experience - Our Project Managers were excellent!
Areas Of Satisfaction - Our Project Manager was very helpful and informative! Quick to respond to questions and took the time to explain things.
Areas Of Satisfaction - Sale of the home and customer service team is great
Sales Experience - Our sales folks were super helpful
New Home Showroom Experience - Great experience
Areas Of Satisfaction - Mitchell was great to work with and I highly recommend him. He was patient with me throughout the whole building process. Alexis was amazing. Very thorough and patient. Let me walk through the display hone multiple times to make sure I knew exactly what I wanted in my new home. She also was always quick to respond and answer my questions.
Value Received - Great value for what you paid for
Areas Of Satisfaction - Closing went smoothly and quality of materials are better than big names builders
Professional & Organized - John C. was very knowledgeable and helped us through the building process from start to finish. Always answered questions and was there to give us any information we needed. Went above and beyond on minor issues we saw in the house before we finalized the sale and moved in.
Sales Experience - Ray N. was great from start to finish. Made the process extremely easy and quick.
Allen Edwin Closing Experience - Closing was quick and easy.
Customer Care Experience - Mitch is an extremely educated individual and has been a great help.
Professional & Organized - Tom was great. Loved his passion and professionalism.
Customer Care Experience - Customer care has been great and efficient.
Additional Comments - Love the one year warranty provided by customer care service so far. A real peace of mind especially with a new build home.
Areas Of Satisfaction - whole house
Additional Comments - great experience
Areas Of Satisfaction - All
Areas Of Satisfaction - We would recommend Allen Edwin to anyone looking for a great home and a great overall experience!
Additional Comments - Alexis and Jeff went above and beyond!
Areas Of Satisfaction - Sales experience was great!
Sales Experience - Ray did a great job with keeping us informed every step of the way
New Home Showroom Experience - Very happy with mara. She helped us make the right selections.
Customer Care Experience - Very responsive
Areas Of Satisfaction - Sales, planning, and selections were great.