Areas Of Satisfaction

Areas Of Satisfaction - The process was fantastic. The entire team was focused on customer satisfaction

Professional & Organized

Professional & Organized - Tom Valeko handled everything in a professional and organized way. Communication was always clear, my questions got answered quickly, and every step felt taken care of. Couldn't have asked for a smoother process.

Value Received

Value Received - Great value for a new construction home. The layout, finishes, and community all came together better than I expected for the price. Being the first owner of a fresh build made it feel even more worth it.

Construction Quality

Construction Quality - The quality on this new build is solid. Good materials, clean workmanship, and the attention to detail really shows. As the first owner I've had no issues — everything has held up great since I moved in.

Sales Experience

Sales Experience - A big thank you to my sales counselor, Tom Valeko. He was friendly, knowledgeable, and never pushy. He walked me through every option, answered all my questions honestly, and made the whole buying process easy to understand. I always felt taken care of, and a lot of why this went so smoothly comes down to Tom.

New Home Showroom Experience

New Home Showroom Experience - I haven't been able to complete the showroom selections yet since I'm traveling right now, but Tom has stayed in touch the whole time, checking in to find a time that works for me. That shows he cares and wants to get it right. I appreciate how patient and proactive he's been.

Construction Experience

Construction Experience - Tom kept me informed throughout the entire build. Updates were clear, timelines were met, and any questions I had got answered quickly. It gave me real confidence in how my home was being built.

Lender Closing Experience

Lender Closing Experience - The mortgage and financing side went smoothly. Everything was explained clearly, the paperwork was straightforward, and there were no last-minute surprises. A stress-free closing overall.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The final walkthrough and handover were easy and well organized. Tom made sure everything was in order and that I understood each step, so I felt completely confident signing. A great way to finish the process.

Customer Care Experience

Customer Care Experience - Customer care has been excellent. Anytime I've had a question or needed something, Tom responded quickly and made sure I was looked after. It's clear he values his homeowners well beyond the sale.

Easier Than Expected

Easier Than Expected - Buying a new home felt like it could be overwhelming, but Tom made it much easier than I expected. He guided me through every step, kept me informed, and handled the details. The whole experience was smoother than I imagined.

Recommend Builder

Recommend Builder - I've already recommended Allen Edwin to a friend. My friend Ghalia ended up buying the home right next to mine in the same community. I wouldn't have referred someone close to me if I wasn't confident in the builder — and a lot of that confidence came from working with Tom. The quality, value, and his service made it an easy recommendation.

Additional Comments

Additional Comments - Overall, buying my first new home with Allen Edwin has been a great experience. Tom Valeko took care of everything from day one — professional, always available, and genuinely focused on getting things right for me. I'm happy in my home, happy in the community, and confident I made the right choice. Thank you, Tom, for making the whole process so smooth.

Professional & Organized

Professional & Organized - The sales person Chris was very timely in getting all the documentation and house details to us. Followed by Jewett with timely inspections and monitoring the details

Sales Experience

Sales Experience - Yes, thanks to Chris and other person on the phone that I spoke with initially.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - It was quick and very detailed.

Areas Of Satisfaction

Areas Of Satisfaction - Great location. Very good model and design of the house. Overall area of the home is perfect.

Areas Of Satisfaction

Areas Of Satisfaction - Build quality, ease of buying process

Construction Experience

Construction Experience - Josh was wonderful to work with, he is dedicated and very great at his job. We were lucky to have him.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Closing made the process seamless.

Customer Care Experience

Customer Care Experience - Lacey and Phil and the rest of customer care make buying a home a dream. Very thankful for them!

Sales Experience

Sales Experience - The team is pretty good

Areas Of Satisfaction

Areas Of Satisfaction - The communication with Crystal Haydo met or exceeded my expectations. It was amazing.

Customer Care Experience

Customer Care Experience - Lacy, Daniel, and Tyler were all fabulous.

Additional Comments

Additional Comments - We love our new home!!

Customer Care Experience

Customer Care Experience - Lacey and Nick have been great! Clear and detailed communication with quick responses.

Areas Of Satisfaction

Areas Of Satisfaction - Jeff, the realtor with Allen Edwin Homes, was great and went above and beyond my expectations.

Construction Experience

Construction Experience - It was a great experience. Answers to all of our questions and updates given.

Areas Of Satisfaction

Areas Of Satisfaction - The speed of the build was great

Lender Closing Experience

Lender Closing Experience - Definitely!

Sales Experience

Sales Experience - Crystal Haydo was amazing to work. She provided great guidance and exercised considerable patience as I worked through a process I never thought possible for me.

Lender Closing Experience

Lender Closing Experience - Tony Ely was great to work with at 5/3. Kelly Hemes of Allen Edwin was also great to work with .

Areas Of Satisfaction

Areas Of Satisfaction - Sales Consultation definitely An Allen Edwin Strong suit. Very concise and precise information is provided which enhances the trust of the process.

Additional Comments

Additional Comments - Its been an amazing experience! I love my home.

Sales Experience

Sales Experience - Sales experience was fantastic and professional

Lender Closing Experience

Lender Closing Experience - Lender closing was great throughout the whole process

Lender Closing Experience

Lender Closing Experience - Adam was great!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the rooms.

Areas Of Satisfaction

Areas Of Satisfaction - Customer care is great and very responsive. Project manager and sales were great.

Suggestions

Suggestions - They are a good person, and they care about people.

Sales Experience

Sales Experience - Tom is always great to work with

Areas Of Satisfaction

Areas Of Satisfaction - Sales and Transparent

Areas Of Satisfaction

Areas Of Satisfaction - Love that the house came with all necessary appliances.

Suggestions

Suggestions - No suggestions. It was easy

Areas Of Satisfaction

Areas Of Satisfaction - The people that I have had to work with have met expectations.

Sales Experience

Sales Experience - Joe was awesome! Checked in with us weekly

Areas Of Satisfaction

Areas Of Satisfaction - Beautiful home

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations through ease of interaction and by being available for additional showings and questions about the information on what we were buying.

Sales Experience

Sales Experience - Chris Hondo was amazing.

New Home Showroom Experience

New Home Showroom Experience - The ladies there are amazing.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Closing was amazing. AEH title company in Ann Arbor is great.

Areas Of Satisfaction

Areas Of Satisfaction - Overall finish product

Areas Of Satisfaction

Areas Of Satisfaction - Overall value, communication