Be careful when removing trim around windows. There was probably a tube of caulking around our new windows to fix trim.
Also try from putting dirty hands around white walls. I had to clean and paint two walls because of dirty hands

From start to finish, everything went as planned.

Sales man was careless and tracked dog poop throughout house, even after being made aware and reminded twice. There were many pieces of glass found on driveway and flower beds. Dangerous to me and my dogs. Price is too high.

Salesperson did not seem aware that local codes require tempered glass next to doors, so we had to later ask for that. Also did not originally ask if we wanted obscured glass for bathroom window. Also, we were originally quoted a price to replace a door, but when we decided to do that, were then told it couldn't be replaced. We were told that we would be contacted by 10 AM on the day of installation to be given the time that was scheduled, in the event we were called at 7:45 and told the installation team was on the way, forcing us to scramble to be ready as the previous information implied the installation would not be scheduled before 10 AM.

Professional and good prices

Easy process and financing

From the first meeting with Matt I knew the company must be good to work with. The installation was done in 1 day and I appreciated the number of people they had to get the job done in a timely manner. They were all courteous.

Travis, our salesman, was the best. He was knowledgeable but not pushy. He answered our questions and gave his opinion.


The installation team was great. They were a little late on arriving but in all fairness. There was a lot of rain in the area. When they arrived they went right to work and worked steadily until they were thru. They knew what they were doing and seemed to know what they were doing. They thoroughly clean inside our home as well as outside. Team had good work ethic s.

Love the window installed so far. Many many mistakes. Still not totally corrected. No one is returning my calls.

The price was reasonable when compared to other window companies. They were willing to install a couple windows and a sliding door; other companies would not bother. We were able to have installation on a Saturday, and it was extremely quick.

I like the response and communication kept with the customer.

Salesman was nice but not very helpful when it came to ordering or replying back. I was needing to pay my deposit and would leave messages for him to call me back but no response. he was always out in the field and he told me to call him back the next day to make it and still nothing …I ended up calling the 800 number myself to do so. I was needing the job done before a certain time frame and it would have been however the day of install they pulled up to my home with the wrong window color ordered!! So I had to wait another month for the reorder to arrive and be installed, missing my timeframe.

They were so quick! What I wish could have changed was protecting furniture / indoors from the glass and dust that fell into the house.

Window World of Houston was very efficient and quick in installing the windows.

They arrived on the time they said they would. They were quick and efficient.

Great experience from start to finish. Easy to plan and discuss options, scheduling process straightforward and installation a breeze!

Crew was here at 10 and gone by 2:30.
They were efficient and professional.

Good service. Professional service men who did the work on our home

Firendly and efficient

They were so quick and careful to take out the old windows and put in the new ones. They covered our property and cleaned up after they were done. They

I really like the windows so far. My only complaint was the installation crew was a bit messy. I found silicone on my walls, picture and several big pieces of concrete underneath my bed. I think they could’ve been a bit more cleaner than that.

Unresolved issues on back windows installation

The door frame is damaged

The salesman did not tell me the opening would be smaller

We were impressed/more than satisfied with every step of the process in purchasing new windows and doors!