He was professional, took his time to complete each window in a way that worked for him and he cleaned each area, courtesy he also displayed in answering any my questions.
Very professional and accommodating throughout the entire process. Let me know what to expect, how long it would take, the whole installation process; answered all my questions and concerns. They never rushed through any of the process.
Installers were very efficient and friendly
The entire process from sale to install was seamless
Friendly and knowledgeable sales rep and polite and efficient crew left a clean worksite.
When the salesman was at my house we came to an agreement on total price and how much I'd have to pay monthly. After the apt I was sent a contract with a complete different total price, different monthly pmt and different finance company. Nobody had called me to verify or notify me about anything. I was told I would only have to pay $27 a month and synchrony and wants me to pay $157 a month which is over quadruple what i was told and agreed upon. When I was in communication with the scheduling for the install I had called and texted an agent to confirm a date. Was called weeks later saying that I needed to schedule my install apt. I told the lady rep that I already scheduled it with you and told her the date. She then was puzzled and after putting me on hold she said there was an issue and that I was still good with that install date. She then calls me days later stating that they can no longer do that install date and I needed to change it. It was very clear that she had never put me in on the original agreed date. She then squeezes me in on a date that works with an installer. Only 1 guys did the whole job which tool way long to complete having my ac running extra. My new windows now have ants constantly getting in through them now which was never an issue. After the install I also got an email stating that my balance had been paid in full which it never was. Customer service says that there isn't anything they can do with all the financial issues and that it's a synchrony bank issue now. I had window nation install windows for me a few years ago and it went so well that I decided to go back with you again. I have been nothing but lied to the whole time and nothing has gone close to how it was 1st time around.
Window Nation provided a quality product for a reasonable price. The warranty is what convinced me to go with Window Nation.
Good guy to work with, and very experienced with installing!
It was a good experience. You may see my comments under the installation process and how that could have run smoother. I am still waiting on work to be finished and this is why i waited to do this review for so long. It is hard to review or recommend a job when the work is still incomplete.
I bought windows from another company and the windows are great but Window Nation was superior in price, communication and the installers.
No communication. I had to call your customer service twice to confirm my appointment
I don't recommend anything to anyone unless people ask for my recommendations, and over 30 years no one has ever asked so far (granted at least 20 can be counted off)
Everything was great. No pressure sales from Brian. Only about 6 weeks wait for installation. There was a minor problem with the install because of a measurement discrepancy but Don the installer was amazing and did a little extra work to get the job done. He worked all day nonstop. Cleanup was done and the windows look great.
We're pleased with the clean up and especially that installers didn't trample our plants at the side of our house.
We wanted opening windows in our bow and got non opening windows. Because I signed the order we are stuck with them. My paperwork stated 1/2 screens do I assumed they were opening windows. Why would you put a 1/2 screen on a non opening window
Arrived on time. Professional install. Friendly and courteous installers. Went over everything with us to insure we know how to operate and features.was a great experience. I love my new windows. Also noise reduction.
I would highly recommend Window Nation! After speaking with the sales associate and the installation team, I was very impressed and was happy to receive my new windows. So much so, that I am looking into having new doors installed!
Clean neat friendly knowledgeable great team all around. Easy process start to finish!
Project is not complete yet
Very happy with our new windows and door! They look beautiful! The installers did a wonderful job! Very neat and well done!
From the sales rep to the installers, everyone was very professional and did an excellent job!
Good quality and price. Fast, timely, efficient and friendly installation
This is my second home. This company stands behind their quality
Window screen are defective on all windows and alll windows will be replaced. Time and inconvenience.
Competitive pricing,quality product and good people.