From the beginning of the process, each person we encountered was respectful and knowledgeable. We are pleased with the quality of the windows. The installation team did a wonderful job! We had all of our windows replaced and the team had our project completed within about 6 hours.
Original install of one entry door and one bay window was delayed because the window was not ready as scheduled. That turned out to be fine as the window installers were able to change the hardware on the door (it did not match our other doors) when the window was installed. The window was expertly installed, but the next day when we began to stain the trim we discovered a rather large split in part of the frame. WN agreed to replace it right away, but due to scheduling confusion, after waiting another 2 weeks, a technician arrived with the wrong material to fix the window frame. We now await a reschedule from WN.
Window Nation was very courteous, quick, and polite. They got the job done, and I am very impressed with them.
Still waiting on my $100 gift card to restaurant
Highly likely to recommend.
The guy who set me up, Max, was great!
The installer was okay for the most part, but seemed frustrated when I asked a few questions.
Everything!!!!
The consultation, scheduling, and installation were painless and delivered professionally and as promised. The windows are high quality.
Great salesmanship, telephone communications, text and email support through the whole process was superb. Every person we dealt with was very kind. We are very pleased with the installation and the product! We will definitely use this company in the future. We will also recommend this company to our friends.
I very seldom give anyone 5 stars.
Friendly interaction
The quality was excellent, the work was done quickly, and I couldn't be more satisfied.
I love the finished product and how it makes my house look - I also love all the features of the new windows.
They did a great job in a good amount of time.
Your sales rep and installers bragged about providing the best quality service including checking and triple checking the order. My 2 sliding glass doors were wrong so now I am waiting additional time for the correct doors. They said 3 weeks ago the order was expedited and yet I have not heard anything back. I feel that we are not valued as a customer because no one tried to make it right or check back on, I was told it is the busy season and will have to wait. I was disappointed especially because we paid in full by cash and did not finance. The 2 person install crew were great.
The back window was packaged up without the screen. Who does QC on the windows before they go with the installation crew? Also. The front window goes up on its own. I was supposed to have some person by the name of Warren come and take care of both windows but I have yet to hear from him
I am not happy with the way you get treated after they get there money.. installer broke a window i have waited two weeks have not heard from anyone. Today I emailed them and was told they are about to order it.. why does it take this long to get window fixed.
Very friendly and courteous workers. They were in and out in an efficient timeframe.
I would recommend window nation just not the gentleman who sold us the windows.
I thought the whole process was very easy
Communication was lacking. When I first called to get an estimate, I was to get a gift card for restaurants. I never received it and I called twice and still have not received it. The salesperson was nice and polite but lacked explanation. I had to do some research myself.
stayed in touch with updates from start to finish
Very pleased and happy with quality and work
Great customer service and immediate response due to minor issue.