I want to give a shout-out to Herman Knipp, my salesperson at the time. He was awesome.
I liked Todd, who came out to give us an overview of what was going to happen. He was very thorough.
Very pleased with the project. Professional personal. Answered all my questions
John was my first point of contact, very information, available for questions. Westfall Roofing very excellent to work with and the roof was completed in two days.
Having a roof replaced is a complicated and lenthy process. Westfall checked in frequently to monitor the progress and make sure it was on track. If you had any questions management was right there to answer them.
None
We are not quite done. There were several issues with the gutters that is currently being looked at. So we are waiting on resolve before leaving a review
They were very professional.
Very friendly staff, was spot on with the timeframe they gave me. Answered any an all questions I had. Cleaned up nicely after completion!
Absolutely and without a second's hesitation!
I was very satisfied with Westfall Roofing's work.
Initial meeting for estimate-went up on roof to assess roof and shingles-told oit look like a straightforward job although it ws a large roof-was told the roof was not too soft or spongy feeling-we were givien a price and date set up. Initially, there were delays in getting started-crew finishing another job-late permitting that pushed start back.
Our cost ended up being 33% higher than the original estimate-extra cost due to having several layers of "paper" that needed to be removed from previous roofs-not something known until shingles removed, 100 year old house required replacing 1X12 planks versus 8X4 sheets-drove cost up- did not realize that we could have negotiated for more wood allowance-we chose Westfall due to reviews we had seen-would certainly caution anyone to research about the estimate versus true cost-especially additional cost of lumber. It was quite a shock to be given the final price!
The work crew did a good job-clean up and protection of pool screens
Supervising manager-Randy-did sit down with us and reviewed and was very helpful in explaining costs and making adjustments as best he could.
There certainly was a concern that we were provided with a "low-ball amount" initially
Fascia boards that were replaced were not consistent sizes-1X6 and 1X8 used-asthetically there are obvious size differences-and with differences-higher price points.
Everything went well from start to finish. The sales person showed up on time, brought lots of printed information to help us make our decision, and pointed out items that we didn't think about.
Improper transition from roof to flat roof left soft spot on roof. If I didn't inspect it would of been left like that. 2 different project managers they both did not give me enough information. This took forever. They did not seal the chimney "water tight" when they removed the chimney cap. I had to do it after asking in an email if someone could come out and do it.
They broke boards when the renailed the gutter back to the house.. Their crew left cigarette butts and and energy drink can in my gutters. They left 3 wood trim pieces to have rotted ends and I'm left trying to figure out how to fix
I feel like such a sucker choosing Westfall I was promised family values and was treated like the red headed studio child.
Westfall Roofing was professional, timely, very courteous, and personable, and the work was done with quality.
Stayed with the schedule and I have already recommended you to a few people
Quick efficient and effective.
The field supt. could be on the job more to oversee all problems. The workers did not respect my lawn, such as... they throw empty plastic bottles over my lawn, and they threw their unfinished lunch into the lawn debris can for county pickup. The amount of waste in aluminum fascia was seen when they could not get the correct length or the cut was too short. It took them roofers 3 times and they couldn't get it right. The main office sent out someone after a couple of weeks who actually did metal work. They did a good job.
They were very easy to work with. Everything ran according to schedule.
Westfall Roofing was great. They were professional and quick. The roof looks great. I can’t say enough good things about them.
They came and did their job. They were professional, dependable and did an all around great job. I am satisfied.
I have already recommended Westfall Roofing to a friend. Wesfall Roofing communicated the whole time, got the job done, workers worked great, cleaned up their mess and the new roof looks amazing. They said they would be here one day to drop the materials off and did and came the next day to do the roof. I would recommend them to anyone; they were awesome.
Very pleased with the look, installation and price.
I am very well satisfied.
Westfall Roofing is a very professional company.