Since its inception in 1988, United Services has grown and evolved into one of the state's most specialized disaster recovery specialists. Our company was one the original "restoration specialists." The founders of our company started this business from a spare bedroom in their home. Quickly, the business grew. Within the first year, the company had its first real office, which was nothing more than a 900 square foot home off of Dorsett Rd in St. Louis. In the first year of our company, our real focus was new construction; however, that would change quickly. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage restoration (999)
Fire damage restoration (988)
Storm damage restoration (987)
Tree damage restoration (987)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, United Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of United Services in St. Louis, MO; Florissant, MO; Cape Girardeau, MO; Belleville, IL; St. Charles, MO; Ballwin, MO; Jackson, MO; O'fallon, MO; Chesterfield, MO; St Louis, MO; and 99 other cities in Missouri, Illinois, Virginia and Kansas.
In this report, United Services has published a summary of the customer feedback they've received in the past 12 months. In that time, 119 out of 303 customers (39%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.
If you are a United Services customer, and if United Services completed work for you after July of 2017 but you haven't yet received a survey, please let us know.
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