Areas Of Satisfaction

Areas Of Satisfaction - Great service start to finish

Recognized Excellence

Recognized Excellence - David Gregory. Very knowledgeable answered all questions

I interviewed 5 top notch companies. Tadlock Roofing was the most impressive. They were informative and communicated well, and their products were of the highest quality. The roof was completed in 2 days even though we had rain. It is beautiful and there are no leaks. They were polite and professional, and cleaned everything up. The price was very reasonable. I highly recommend Tadlock Roofing.

They were timely efficient, and did a great job. This is the second house in five years that they have roofed both times has been very satisfactory.

Professional & Organized

Professional & Organized - Tadlock Roofing did exactly what they said they would do and more as far as I know.

Communication

Communication - We were kept up-to-date on their arrival times both for the materials and the labor

Installation Crew

Installation Crew - Installation crew, very efficient and friendly

Shingle Appearance

Shingle Appearance - Looks great on the roof

Quality Of Workmanship

Quality Of Workmanship - Excellent

Clean & Safe

Clean & Safe - Especially the roofing nails.

Work Done Right

Work Done Right - Yes

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Current Referrals

Current Referrals - No, but if I talk to someone that is, I’d certainly recommend Tadlock.

Recognized Excellence

Recognized Excellence - The lady at the front desk

Shingle Appearance

Shingle Appearance - Great work

Shingle Appearance

Shingle Appearance - Perfect

Work Done Right

Work Done Right - Wonderful work. Perfectly done

Appointments & Meetings

Appointments & Meetings - Could not have asked for anything better

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All of them

Recognized Excellence

Recognized Excellence - Everyone

Additional Comments

Additional Comments - Great form first phone call till the end

Please see number 19

Shingle Appearance

Shingle Appearance - Satisfied

Areas Of Satisfaction

Areas Of Satisfaction - Time of completion

Recognized Excellence

Recognized Excellence - Mr. Krueger and Faith

Additional Comments

Additional Comments - TADLOC Roofing did an outstanding job our roof replacement project. Company representative Joseph Krueger presentation and explanation of what the project would involve was very good. He listened to our concerns and answered all of our questions. At no time did we feel rushed or pressured. Scheduling the project was very easy and met our time frame. On the scheduled day the workers were on time and completed the project in one day. That's amazing! We highly recommend TADLOC ROOFING!

Shingle Appearance

Shingle Appearance - I have black shingles and they look very nice.

I had the unique experience of being a salesperson for Owens Corning back in the Maryland area, so I already knew the quality of the materials and the standards of the companies that are approved to represent them.

Shingle Appearance

Shingle Appearance - My wife and I were going for a particular look, lighter in color for the roof and in painting our home. Tadlock was able to provide us with the exact look we were going for.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism of the salesperson and the crew doing the work

Shingle Appearance

Shingle Appearance - Looks awesome

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Jordan, the guy who was helping me, for his exceptional service.

Appointments & Meetings

Appointments & Meetings - They were always at least a little bit early, which I thought was great. They did an excellent job of cleaning up after themselves in the yard. They went around the yard two or three times to make sure there were no nails and I thought that was absolutely wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - From the moment we called to schedule the job, everything met our expectations. Everyone behaved professionally. Jordan came in on his day off to help me pick a color and was very kind and courteous. There ended up being a billing issue, and it was taken care of immediately. We talked to three or four roofing companies, and Tadlock Roofing offered the best value for our money and had the best guarantees and warranties.

Recognized Excellence

Recognized Excellence - I want to recognize Jordan for his exceptional service; he was fantastic!

Shingle Appearance

Shingle Appearance - All is good

Problem Resolution

Problem Resolution - no problems

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - completely satisfied

Recognized Excellence

Recognized Excellence - Henry

They did a nice job.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded, in all, it looked great.

Recognized Excellence

Recognized Excellence - I would like to recognize Brooks in Tampa for Sales support and Faith in the front office in Tallahassee.

The experience was less than perfect. The sales and delivery team did not coordinate well.

I've actually used you guys for several projects and plan to in the future. You guys are always very professional.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing met or exceeded my expectations with their professionalism.

Recognized Excellence

Recognized Excellence - I would like to recognize Josh and Thomas for their exceptional service. They are always excellent; actually, every one that I talked to with is excellent. Tommy and Josh are great.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the product met my expectations. The cleanliness of the work crew exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Current Referrals

Current Referrals - I'm on an email loop in my neighborhood and I've already recommended them to everybody.

Recognized Excellence

Recognized Excellence - I can't remember his name. I'd like to recognize the guy who sold it to me.

Areas For Improvement

Areas For Improvement - Tadlock Roofing, Inc. did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I thought the professionalism of Tadlock Roofing, Inc. and the efficiency with which they got the job done was very impressive.

Current Referrals

Current Referrals - I don't know anyone right now who would be interested in receiving information about the services and products offered by Tadlock Roofing, Inc.

Recognized Excellence

Recognized Excellence - I forgot their names now, but I think one of them was Simon. They were all good.

Areas For Improvement

Areas For Improvement - They did not fall short of in any area of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded in all areas of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Chris, crew manager doing the job, for his exceptional service.

All the people at Tadlock Roofing were very nice to deal with.

Clean & Safe

Clean & Safe - The job site was kept very clean and safe.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing was on time and did what they said they were going to do. I couldn't ask for anything better.

Recognized Excellence

Recognized Excellence - I would like to recognize the installation crew. I really enjoyed them. They worked really hard to get it done.

Recognized Excellence

Recognized Excellence - I would like to recognize the office staff. They were friendly.

Additional Comments

Additional Comments - Overall, it was a good experience.

Contractor Knowledge

Contractor Knowledge - I only spoke to them a couple of times.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing met and exceeded my expectations because they did a good job. The quality is good. I am happy with it.

Current Referrals

Current Referrals - I already gave a couple of people their number. They did a good job. I wouldn't mind sending people their way.

Additional Comments

Additional Comments - The quality is good.

Areas For Improvement

Areas For Improvement - N/a

Areas Of Satisfaction

Areas Of Satisfaction - All areas were exceeded!

Recognized Excellence

Recognized Excellence - David Gregory went above and beyond and truly was a pleasure to work with!

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing met and exceeded my expectations because their customer service was great.

This is my second time using them, I used them 20 years ago for my roof and was very happy then and very happy now.

Areas Of Satisfaction

Areas Of Satisfaction - In every area, communication, setting the appointment, explaining what was to happen, doing the work, and cleaning up afterward went beyond my expectations.

Current Referrals

Current Referrals - My next-door neighbor, Barbara Davis would be interested in receiving information.

Recognized Excellence

Recognized Excellence - I want to recognize everyone for their exceptional service. My insurance company contacted me to let me know they needed a certificate of completion; I phoned the office, and the person who answered immediately provided me with the certificate.

Additional Comments

Additional Comments - It was a very positive experience and I would do it again.