The case management or people who are involved in the closing have no clue what they are doing. It is a nightmare doing the closing, especially for someone who is buying their first home and out of state. My realtor had to go back and highlight numbers because they didn't know what they were looking for with my bank statements. They waited so long to get back to me on the closing. Also, they wanted responses right away from me, and it was hard for me to get information to them on that timeline when I am at work. It was a nightmare for me. They don't respond back in a timely manner. They don't communicate with the customer. I almost backed out of the purchased this home. The only person who I dealt with who did a great job, was Dustin. He worked with us on timetables, and worked with the time that was good for me. I just have a bad taste in my mouth with Starlight Homes.

Starlight Homes has friendly staff.

Very attentive, very came promptly

They were great.

They treat you very nice and are on the ball with taking care of things. They really get the show rolling.

All the help and assistance in purchasing our home making it an easy not so stressful experience. Taking advantage of all the buyers assistance programs. Everyone was really personable and made you us feel like friends and great with our kids.

The challenge was, we went through Velocio, which is a Starlight Homes owned entity. From a sales process, this was a very different experience. Velocio, as an entity, had a lot of missing disclosures. From both a sales experience and market side experience, this was not a very smooth process.

I would 100% recommend starlight homes. The builders and sales reps are great! Actually I’ve already recommended two of my peers.

Starlight Homes made it very easy and convenient for us to purchase our first home.

They are excellent with their customer service.

The whole homebuying process was efficient, timely, and delivered with great customer service. I especially want to give positive feedback on my William, the homebuyer agent, and Zach, the builder.

Their professionalism, communication and quality work.

Lauren Gallon was very informative and helped us understand all steps.

Engineer Manager is very approachable and helping us when we have a question and need help

We have recommended starlight to many of our friends and family. While we had some hiccups along the way everyone has done their best to help us out and make sure we were happy with the resolution.

The process was smooth. I enjoyed everyone I worked with. I really love my new home.

I have already recommended Starlight to some of my acquaintances.

The purchasing process was incredibly easy and straightforward with Starlight Homes.

I was able to get a great brand new construction home at a price that I could afford

I would definitely recommend Starlight Homes to anyone. Mr. Chris, the inspector, takes care of the homes, goes to different clients, checks in to see what is going on, and answers any of my calls. He is very dependable. Ms. Tamesia as well. They worked with me, got me through with no problems, helped me close quicker, and were very dependable.

If you can buy a house with somebody else do it but no doing with this company they are terrible. They fix any problem and they not answer the phone when you’re closing they don’t care exactly what’s going on with you.

Everyone was so friendly and caring. Always called back when they said they would.

The whole team was extremely nice and Robert was very thorough in explaining all things that had been done what product s were used andhow to maintain the new home very pleased. I felt very much at home after our walk through.

When other builders wouldn't listen to our problem when it came to income starlight listened an came to a solution that helped us in the home buying process

The reason why I chose to give Starlight Homes a 4-star rating is because I had quite a great experience with the realtor with Starlight Homes, Antonio, as well as the loan officer, Greg. They both really helped me through the process with everything that I needed. They made it a great experience. Anytime I called, if I had to leave a message, they made sure they called me back very promptly.