Yes, I would recommend others to purchase a home due to my experience.
We love our house. And the quality is fantastic.
Smith Douglas Homes has great floor plans that suit any size family. The agents and contractors are professional, knowledgeable, helpful, and always willing to assist by answering questions. I enjoyed working with them on my new home build.
They very easy to go the process of buying a home
I do not recommend the salesperson who was with me, Melissa. When I asked for upgrades, I paid more than required without getting the upgrade. I asked for an extended closed in patio, but I didn't get extended, I just got a closed patio. She charged me $6,000 for something I didn't get. I asked for the extended patio, but it is just a normal patio. She stated that I signed the papers, but it was her responsibility to do the upgrades in the papers. I can't go word for word over the papers to see if my requests were put in the papers. I called her to do the changes before everything was completed, and she said she couldn't do them. Now I have to get the extended patio done with my own people.
Smith Douglas Homes built a good quality, solid house. They also communicated well with me throughout the building process, so we understood what was going each week.
We love our new house! The overall experience was very positive. The choosing of our The punch list at the end was attended to promptly and easily. Would buy another house from Smith Douglas.
Despite the many problems that we faced, we are still happy that we were able to purchase a home in this economy especially being in our early 20's.
I love the floor plans of smith douglas homes and the higher than average ceilings. the master bedrooms are a bit over large and closets, other than master are smaller than average.
From the quality, to the aesthetic to the in office and on site team, Smith Douglas met every mark. I highly recommend them as a builder and others who I mentioned them to spoke highly of them as well
Everything as described ahead of schedule!
This is rental property in Sanford. We haven't found any good tenant to rent yet. It is too early to tell if I want to recommend the builder to my friends.
Overall Smith Douglas was fine to work with. Our agent Richard was great; he communicated every step of the process and was there to answer any questions or concerns we had. Our finish date was delayed, which we had expected. The only issue we had was during closing. It was clear that they were trying to meet some sort of quota by the end of the month and really rushed us through the blue tape walk through and inspection process and said they would start charging us every day we delayed the closing, even though not everything was completed on the blue tape walk through. We wanted to wait until the house was actually completed to do our inspection, and they tried to charge us for pushing back the closing day, but Richard was able to talk to them and explain the situation. There was also an issue with the actual builder. The man we first met who was going to be building our house had been fired and replaced, but I believe some of the delay in building had to do with the first builder's behavior and lack of professionalism. Other than that, Smith Douglas has met our expectations.
The home was well built. But just stay on top of the agent that is assisting you. Make sure to have your own agent to fight for you.
The ease of the transaction and the various models available at marketable price points were good.
From our first model home tour all the way until our move-in day, everyone was so kind and professional. We had warm fuzzy vibes with the whole Smith Douglas team and would definitely recommend them to anyone we know!
Our sales rep, Courtney, was fantastic. She was very professional and friendly and was able to get answers to our questions in a timely manner.
Jeanette Westmoreland and Jordyn were helpful, informative and friendly. In general, the SDH team were very knowledgeable and often provided more relative and beneficial information. They were a welcomed resource to me when making my home purchase decisions.
I already recommend Smith Douglas Homes to all of my friends! It is a no brainer for the quality of production, communication, quick turn around and customer service I have received throughout this process.
They made it pretty easy to move in. It was pretty simple.
The staff is professional and goes out of their way to help all through the home buying process. The homes are well built and a great investment. It was a pleasure doing business with Smith Douglas Homes.
I’ve had nothing but a great experience.
We bought a new build, single family home at the end of 2023 (it was already completed). Everyone was very nice and listened to what we wanted while showing us houses. When we chose your house, they answered all of our questions and if we had concerns, they were quick to fix whatever the problem was. Would work with them again!
They were extremely helpful and kept us up to date along the way. They were giving advice and how to prevent future issues we may have.
Warranty system