Everyone was really helpful. We had help every step of the way.

Nearly everything was enjoyable except for the resolution around the disagreement around the contract.

There are a lot of areas that are on the sides of the doors and trim areas that are very rough. When the representative was in my home, he said they would not take care of it because it was cosmetic and Smith Douglas would not fix it. They are very rough areas. I know this is not a million dollar customer home, but they still claim to produce quality product. With all the rough areas, it is not a quality product.

They house is not built to quality the finish work is awful and the grading of the yard is a mess. Ths builder Brian is the only person I would recommend for anything. He has been nothing but nice and understanding.

The process from beginning to end was smooth. I was updated every step of way, Shakoya kept me updated with photos and videos of the progress of my build. She answered all questions in a timely manner.

They are professional people and they’ll help you

The quality of the build is really good, and the pricing was very affordable.

I am so pleased with the decision to purchase a home by Smith Douglas. Kathy was very easy to work with and extremely accommodating. The process was as smooth as buying a new home could be. I am very appreciative of the flexibility all parties had during my purchase as well. The walk-thru's offered prior to closing were extremely helpful as well. Joseph was very informative and helpful during the entire process.

Our builder, Dana, was excellent. They were very transparent and let us walk through the house whenever we liked as long as we gave them a heads-up.

Rayna, the salesperson, was extremely helpful from beginning to end. Chad and Dawson, the project managers, also did outstanding jobs and were super helpful. We are satisfied with our home!

My home is beautiful. Those representing the builder were great communicators, friendly and easy to talk to.

I would absolutely recommend Smith Douglas Homes to anyone looking for a new home. My experience was exceptional from start to finish, thanks to Jonathan’s kindness, professionalism, and genuine care throughout the entire buying process. He made everything smooth, stress-free, and personal. The quality of the home and the level of customer service truly exceeded my expectations, and I’ve already shared my positive experience with friends and family.

Things in the house keep chipping or breaking

It feels like Smith Douglas Homes interrogates you a lot about your immigration status. It seems like they are overly concerned about whether you have an ITIN number. If you are a qualified buyer, that should be all that matters.

Communication was poor. Completion date was missed by over 30 days. Willingness to work with us on scheduling. Quality poor.

From start to finish everyone involved in the purchase of my first home was amazing.

Always kept me up to date and did great work.

It was a quality build with quality service.

Excellent build quality, above-average materials used and truly superior customer service before, during and after construction.

The homes are well-built, and every interaction we've had with Smith Douglas employees has been positive.

The team is professional and respectful, they answered all our questions quickly and were very informative. Excellent service.

Yes, I will recommend friends family anybody that wanna ask me about a brand new house

nice designed of homes

Kept us updated and in the loop with the progress of our build.

I loved working with Liam Faulk, our builder, and Ms Cathy Peppers, our realtor.